Is mobile banking a habit?

by: Brian Day

Consumers are increasingly turning to their mobile devices to conduct financial transactions and other banking functions from anywhere, anytime.

The convenience and ease-of-use mobile banking offers is becoming more popular among consumers looking to conduct financial business on the go. In fact, a recent Carlisle & Gallagher survey suggests many American consumers are frequent mobile banking users. Specifically, the study of more than 1,000 U.S. consumers found 55 percent consider mobile banking a habit. That number is expected to increase, as mobile device growth will likely continue to rise in the coming years.

The survey also found 84 percent of those polled conduct banking on their laptop or desktop, while 52 percent said they use their smartphones. Survey data indicates consumers most often utilize mobile banking to:

  • Check balances
  • Transfer funds
  • Pay bills
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