Missional Monday 3 of 7: Transforming Behaviors to Align With Your Mission

By Michael Neill, CSE

Welcome to Missional Monday No. 3. (See the past installments here and here.) Today I want to focus on the second action of a missional leader, “Transform behaviors in alignment with mission.” Last Monday, we focused on ensuring that the credit union has a compelling mission. This week is about leveraging that mission into engagement in the mission.

Leaders cause change. They understand that the larger, organizational outcomes of change always follow changed behavior on the part of individuals within the group.

Many managers focus on planning for and implementing systems and processes that will hopefully create improved outcomes. Then we “hope” the employee will follow the plans we made and implement the processes. When they do, most often it is not because they are engaged in the work. They are simply following procedures or direction. Therefore most employees do the task to the minimmm. Remember the Gallup Group Employee Engagement Survey results? It found that 55 percent of employees say they are disengaged and 16 percent say they are actively misengaged.

To change behaviors and create engagement, I suggest two missional leadership behaviors:

continue reading »