The pandemic fundamentally changed how consumers use credit cards and the long-term profits financial institutions generate from those cardholders. Consumers allocated some of their stimulus payments to pay down their credit card balances, wiping some $[...]
Consumers want more than just a great interest rate when they choose a credit card issuer, PYMNTS research has revealed. Three out of four consumers consider user experience features such as cash back rewards, better [...]
Deciding whether to outsource a credit card program or keep it in-house is a complicated decision for credit unions, and there is a lot to consider. Costs and resources required to implement and maintain digital [...]
Credit unions derive income from revenues generated by two primary sources: interest income and fee income. Interest income is revenue earned by lending money, and fee revenue is earned from account-based charges. Typically, interest income [...]
Credit unions derive income from revenues generated by two primary sources: interest income and fee income. Interest income is revenue earned by lending money, and fee revenue is earned from account-based charges. Typically, interest income [...]
Despite news of several big banks offering credit cards to consumers without traditional credit scores or credit history, the credit score as we know it isn’t going away any time soon. How much do [...]
I recently went out to eat at a local beachside restaurant, and at the end of the meal, the bill was delivered with a QR code on it. By scanning that QR code, I was [...]
In spite of alternative credit score initiatives by J.P. Morgan Chase, Wells Fargo and U.S. Bank, the traditional credit score system is not going away anytime soon, and consumers want help in understanding [...]
Thank you for tuning in to episode 11 of The CUInsight Network, with your host, Randy Smith, Co-founder of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who [...]
The events of 2020 probably caused more upheaval in the credit card industry than had been experienced in quite some time. The payments industry had to quickly adapt, and credit unions that were slow to [...]
On May 17, 2021, Elan participated in a live discussion event hosted by PYMNTS.com titled “Consumer Credit Confidently Charges Out of Covid Era.” Click here to view a recording of the event. Consumers Rebalance [...]
Businesses have had to quickly adapt to consumers’ changing shopping habits as a result of the pandemic. 82% of small businesses report they have adjusted the way they operate. Given the rapidly changing environment, businesses – [...]
CUInsight Publisher & CEO Lauren Culp is joined by Matt Good, SVP and General Manager of Elan Advisory Services for a quick interview with just 3 questions... Three questions: (0:42) What are some current [...]
On April 22, 2021, Elan presented a webinar titled “How to Protect Cardmembers Against Cybersecurity and Fraud Threats” which was hosted on creditunions.com. Chris Draack, National Sales Director from Elan discussed the current cybersecurity [...]
During these uncertain times, consumers are taking advantage of banking digitally. In a recent study by J.D. Power, 48% of consumers reported increased usage of mobile banking (as of August 2020). Consumers perceive their [...]
