Trellance News Archives

Social media is risky business

Social media is risky business

Credit unions have become more aware of the importance of having a strong online presence and many are equipping themselves with the information and talent needed to be successful. In fact, if you are succeeding [...]

Compliance Corner – ADA compliance for websites

Compliance Corner – ADA compliance for websites

The Americans with Disabilities Act (ADA) sets standards for accessibility for people with disabilities to all commercial and public entities that have “places of public accommodation”. In 2010, the Department of Justice clarified that the [...]

Contactless cards: An independent, unbiased opinion

Contactless cards: An independent, unbiased opinion

Two years ago, ThePaymentsReview published an article asking the question “Will contactless payment cards catch on in the United States?” So far, they have not. But if it is up to the major card brands, [...]

Payments is a form of branding

Payments is a form of branding

Credit Union marketers are diligent in ensuring that the brand is consistent throughout all aspects of member contact. So, signage, logos, websites, mobile and online banking platforms are all inspected for consistency with the brand. [...]

Aging credit union membership

Aging credit union membership

Credit unions face an aging membership base. At the recently held immersion18, Trellance’s annual conference, a survival guide was presented for credit unions to prepare for and counter this trend. The average age of [...]

Card-cracking: A new card fraud

Card-cracking: A new card fraud

Card-cracking, also called card-popping, is one of the fastest growing forms of card fraud that no one’s heard of, and its hitting credit unions. Card cracking takes on many forms, but the most common [...]

Spring break is here. It’s time to ditch cash.

Spring break is here. It’s time to ditch cash.

Spring Break 2018 is here, and travelling is the number one way to spend the week off. Travelling to international destinations is a popular spring break activity. And according to a recent Visa travel study, [...]

Same day ACH begins its 3rd phase

Same day ACH begins its 3rd phase

Faster payments mean a vendor getting paid by its customer quicker, or getting a P2P transfer into the recipient’s bank account the same day. Automated Clearinghouse (ACH), the network that connects every financial institution, [...]

“Alexa, How much money do I have?”

“Alexa, How much money do I have?”

In a recent article on ThePaymentsReview.com titled Trellance Predictions for 2018, Artificial Intelligence (AI) was touted as having “become a must-have in the everchanging market. Credit unions need to make AI a part of [...]