Point/Counterpoint on Loan Productivity: People vs. Technology

by GONZO

Saturday Night Live immediately came to mind during a recent lending debate between Cornerstone consultants Jim Pinckney and Sam Kilmer at Gonzo HQ in Scottsdale. So, we offer up an installment of Gonzo’s Point/Counterpoint. Oh come on, you justknow that loan productivity is a naturally riveting debate!

The topic is this: With a massive productivity gap between high and low performing lenders, is the main challenge about people or technology?

Arguing for the people (though that sounds like a personal injury law firm advertisement) is Jim (JP), a re-engineering, governance and risk expert as well as a CPA who has helped numerous lenders improve process and results over three decades.

Arguing for the technology (without a demo) is Sam (SK), who, prior to recently joining Cornerstone Advisors, spent over a decade in strategy at a fintech provider known for lending and CRM and prior years leading banking delivery and marketing.

If it seems like the conflict is a little made-up, well … stay with us, GonzoBankers, we’re trying to mix it up and keep it fresh!

Let the smackdown begin …

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