Productively prioritize people

All credit union leaders know their success is dependent on the people around them.

To have more impact and influence in our credit unions we need to prioritize people. There will always be processes, to-do lists, targets and objectives to achieve… and it is with people we achieve results.

Here are three strategies to assist you prioritize people in your credit union, in your home and in your community.

Pay Attention – to accelerate your engagement consider eliminating distractions. Distractions can include our cell phones, meetings, social media and other people. One of the greatest gifts you can give someone is the gift of your undivided attention. Today can you choose to pay attention more and as my five-year-old friend Donovan says, ‘listen with your eyes.’ Spend time today noticing everyone who assists you in a day. It might be the barista for your morning coffee, the security guard, and the people at the bus stop. Who are the people around you who would benefit from your attention today? When is the last time you scheduled a one on one with your team to check in on their progress?

Pay it forward – many of us are fortunate to live great lives in a country that allows us great freedoms. Today could you decide to pay it forward by recommending a member service to someone else, recommending someone by providing an unsolicited recommendation on LinkedIn, or endorse the work of a team member to someone else? When was the last time you proactively paid it forward for someone you know?

Pay for expertise – to accelerate personal and professional development you could invest by working with a coach, buying a book on a topic you and your members will benefit on you knowing about, listening to a podcast to keep your skills current. If you can’t pay money for expertise could you barter time and expertise. We can learn from each other in this industry. When was the last time you reached out to someone to learn a skill or talent they have that your team and members would benefit from you knowing? When was the last time you shared your expertise with your team?

You don’t have time to do everything, only time to do what matters. Today choose to prioritize people; you will be so glad you did.

Neen James

Neen James

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