Everything is different today in financial services.
That means your credit union.
For the past decade, many credit union executives smiling agreed that they needed to make changes to keep pace with the mega banks—but times have been good and talk was cheap. Almost all clung to their traditional, branch-centric financial services practices.
The branch is king, long live the branch!
Except no more.
In many states, branches have been closed for months.
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