This ICU Day, let’s aim for engagement!
I’m a huge fan of the credit union mission and all it contributes to our communities. You’d know that if you’ve read more than a few lines of any previous post. Of course, you’d also know that I’m not afraid to call out things when they could be improved.
On that note, I have just a few suggestions for this year’s International Credit Union Day campaign. In case you weren’t aware, the theme is, “Find Your Platinum Lining” (at a credit union). Because it’s the 70th anniversary of the event. And 70 means platinum. You knew that, right? I didn’t. Honestly, I thought it was for 75. Turns out that’s diamond (jewelry, to be precise). In fact, all I could find about the 70th anniversary linked it to UK tradition. Thus, Americans will have limited exposure to this “platinum year”. I’d be curious how many people under the age of 70 even make the connection. I asked some people of a variety of ages; none knew that Platinum and 70 went together.
Which raises another point: If our goal is to attract younger members, why use a terminology which they are unlikely to understand or relate? Of course, we’re not only looking to attract younger people, but, let’s be honest, they’re who you want. More Boomers are great, but a member with 50 years of major purchases and life changes ahead of them is substantially more valuable.
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