Industry news

by: Steve Comer, Credit Union Industry Manager, Hyland Software
If credit union members can use their cell phones to track the location of their friends, upload embarrassing pictures to Facebook or download and listen to music, why do credit union employees have to leave information behind when they’re on the road or working from home? Shouldn’t they be able to stay as connected as their average member?

by: Tim Bergman, Founder and President, The Bergman Group
ATM networks continue to experience unparalleled change; terminal upgrades, elimination of marginally performing units and new technology/functionality equate to a leaner and more effective delivery channel. Correspondingly, equipment service and maintenance needs - critical for uptime and customer satisfaction - are changing dramatically.