What Inspires Financial Services Innovation?
What drives us to make things better? Why do we push harder to improve a process, a customer journey, to make continuous tweaks to our application interface…what motivates us to think differently and drive innovation? Whether you’re someone on the financial front lines or the founder of a fintech startup, these are your customers, your members, your clients – the ones that make or break your product, your company, your profit and your underlying ability to pursue all of your passions. That’s what we’re doing by innovating in the financial space – helping people pursue their life’s passions by removing friction from our financial applications.
What’s your inspiration to innovate?
First off, a warm greeting from San Francisco! I know we have people on the webinar from a lot of different time zones, so we appreciate your tuning in. I’d like to thank Backbase for hosting this ongoing webinar series. I consider them to be one of the most truly innovative partners in the fintech space, so please stick around for their half of the discussion and to ask questions.
We have a lot to talk about, so let’s dive in.
My focus at Mechanics Bank is on developing our client facing applications, expanding our technology partnerships, and building out our digital strategy. While I’d love to call our bank a 110-year-old startup, I think we’re in the beginning stages of tackling the real technology challenges facing banks like ours – but I am really excited about what we’ve been able to do the past couple of years as our bank has leaned forward into fintech development and innovation. We are working diligently to improve the financial lives of our customers, both through internal development, and through being an active partner and constructive advocate within the fintech community.
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