What’s in a name: Vice President Of Digital Transformation
Jennifer Platt helps Suncoast integrate technology and business to meet consumer needs and expectations in an age of digital disruption.
Jennifer Platt has seen her own role evolve as she’s helped lead the evolution of leading-edge products and services at Suncoast Credit Union ($9.9B, Tampa, FL) in the past several years.
Platt joined Suncoast in September 2011 as a consumer loan development manager specializing in indirect lending. She became vice president of member experience in October 2016 and then vice president of digital transformation in October 2017.
In her new role, Platt has spent the past 18 months helping to integrate strategy and execution between the business and technical sides of the big Florida credit union.
Below, she describes what the vice president for digital transformation does at a credit union with a long record of innovation and collaboration.
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