Time to rethink how OnBase helps organizations realize their full potential
by. Ken Burns
Independent research and advisory firm Forrester Research recently recognized Hyland, creator of OnBase, as one of the 13 most significant providers of horizontal dynamic case management (DCM) platforms. The recognition was published in The Forrester WaveTM: Dynamic Case Management Q1 2014. Forrester defines DCM as:
“A highly structured, but also collaborative, dynamic, and information-intensive process that is driven by outside events and requires incremental and progressive responses from the business domain handling the case. Examples of case folders include a patient record, a lawsuit, an insurance claim, or a contract, and the case folder would include all the documents, data, collaboration artifacts, policies, rules, analytics, and other information needed to process and manage the case.”
We didn’t top the charts in this particular Wave, but we’re very pleased to be in the mix nevertheless. Here’s why:
First, Forrester views DCM as a major subset of the market for Smart Process Applications (SPAs). The firm estimates that the market for SPAs will grow to $34 billion worldwide by 2015. The emergence of SPAs is part of a broader realization that’s shaking up the world of enterprise software:
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