3 CEOs dish on managing the managers of technology

Putting tech tools into play, and into their proper place, requires following strategy and letting the experts do the leg work.

Robust technology is no longer a luxury for a credit union that intends to survive, much less thrive. Managing that part of the enterprise can be daunting to a chief executive, but that doesn’t have to be the case. In the credit union space, collaboration is second nature and networking opportunities abound.

Collaboration takes place informally and in formal settings year-round — the latter in the form of industry and trade group conferences, roundtables, and vendor user groups and meetings.

Three participants from a CEO panel discussion during Symitar’s annual user conference this year sat down recently with CreditUnions.com to talk more in depth about how they manage their relationship with their chief technologists and with technology in general.

Here are highlights from the hour-long conversation with April Clobes of Michigan State University FCU($4.5B, East Lansing, MI), Rudy Pereira of Premier America Credit Union($2.8B, Chatsworth, CA), and Mike Valentine of BCU($3.7B, Vernon Hills, IL).


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