Rewiring our approach
March 11, 2024 marked four years since the World Health Organization (WHO) declared COVID-19 a global pandemic. Life as we knew it was rapidly changing before our eyes. March 11, ...
The latest from Brenton Peck
I’m about to turn 40! (gasp)
I think I’ve fully embraced this “I’m getting old” / “mid-life” crisis / almost 40 moment. I’m taking more pleasure in experiences, reigniting relationships, and focusing on my mental ...
Are your members happy?
People often fake it. We fake our physical ailments, we fake our emotional stability, and we fake our level of happiness. We nod along when asked. We put a smile ...
The time to change your overdraft policy was yesterday
My colleagues at Financial Health Network recently released research citing that amid government policy overhauls and renewed regulatory attention to overdraft and NSF fees, understanding when, how, and why members ...
Lending when it’s needed most
We all experience moments when we can pinpoint the exact location, feeling, smell, and surrounding when it happened. For early-Boomers, the list might include the Civil Rights Act passage, the ...
The branch of the future is physical
I had the honor of hosting hundreds of Financial Health Superstars as the emcee of Financial Health Network’s EMERGE conference in Los Angeles a couple of weeks ago, including ...
BNPL: Financial health friend or foe?
Work travel has reemerged to levels of the Before Times. I often find myself on the road, speaking at different credit union conferences, meetings, and executive readouts. It’s been ...
Remixing the credit union value proposition
The financial services landscape is bigger than ever before, consumer needs have evolved, and new technologies are already changing the way people conduct their financial lives. The antiquated banking models ...