Three Reasons to Spread Trail Magic at Work
by Anthony Demangone My wife and I love the mountains, our National Parks, and the fresh air. In the past, my wife volunteered to help maintain trails along the Appalachian ...
The latest from Randall Smith
What You Can Do Now to Reduce Your Technology Budget?
by Robin Remines Wondering how you can REDUCE your technology spend while improving your IT performance? This post is for you. Dear Chairman of the Board, I’d like to ...
Mobile Banking and Consumers: Making the Connection
After a decade of trial and error, mobile banking finally seems to be taking hold among consumers…although there is still a lot of room for growth. A December 2011-January ...
When It Comes To Facebook, What You Know May Hurt You
by Henry Meier Suppose you have a supervisor who takes an avuncular interest in one of the up and coming employees he manages for your credit union. He likes him ...
NCUA Goes Rogue
by Keith Leggett On April 30, 2013, NCUA denied my FOIA request for the Letter of Understanding and Agreement (LUA) between the agency and failed Telesis Community Credit Union from ...
Quickly Become Memberlicious
So when I look at the landscape of mortgage lenders, one company that seems to be outshining many others is Quicken Loans®. Their commercials with the tagline of “Engineered to ...
Building A Winning Mobile Banking Strategy
Mobile banking has moved quickly beyond being simply online banking using a smartphone. It is at the hub of the customer relationship and is quickly becoming a point of differentiation ...
Furniture, Van Halen, Brown M&Ms and Assumptions
by Anthony Demangone Recently, I asked a successful credit union CEO if he had any advice for a new CEO. He mentioned a number of things, but one of them ...