What’s Your Number? 5 Financial Figures You Need to Know
By MIKE ANDERSON When we talk about personal finance, we toss around a lot of terns: APRs, credit scores, mortgage principals… you get the idea. It’s easy to get ...
The latest from Randall Smith
What’s the Purpose of Your Credit Union’s Website?
By Joe Swatek Why does your bank or credit union have a website? I know the real answer is, “Because all the other financial institutions do.” That’s apparent when ...
Individual Development Accounts at Credit Unions
by NICO Individual development accounts, also called matched savings accounts, are special savings accounts that help low-income individuals and families reach particular financial goals, like paying for a home, paying ...
Keeping Tabs on the Lobby: Tracking Key Sales, Service and Productivity with Intelligence-Gathering Solutions
BY W. MICHAEL SCOTT Most financial institutions (FIs) gather and analyze product and service metrics and other business intelligence (BI) in some form. However, branch and senior management often overlook ...
Credit Union Cloud Applications
by Kirk Drake We are nearing the mid-way point of our Credit Union Cloud series. In the prior post we covered the key obstacles and road blocks that we hear ...
You Know You’re a Lobbyist When
By Jillian Pevo Some people gulp down a double-mocha-latte on their way out of the door each morning. Others need that time on the treadmill to feel good about the ...
Credit Union Marketing Budgets : 5 Things You Need to Know
The Financial Brand looked at the marketing budgets for the 100 biggest credit unions in the U.S., revealing a number of insights that will surprise anyone in the banking ...
Planet Fitness: A Model for Credit Unions?
By Bo McDonald Many credit unions tend to operate by myths from within the industry. Likewise, many credit union business and marketing plans are written and executed surrounding those same ...