Welcome to the CUInsight Minute, sixty seconds from our Projects & Partnership Coordinator Linda Lafortune with our favorite reads from the week.
Integrating a second fintech solution meant wish granted for Royal Credit Union
Chatbots are an increasingly popular credit union tool. They are a cost-effective, member-friendly way to provide access to transactional and static information 24/7, deliver operational efficiencies to members and staff, and provide a critical lifeline when call centers and branches are not available. (read more)
When it comes to posting on social media, planning ahead is key. Social calendars act as an overview of your social media channels for any month of the year, and will help your credit union focus on a long-term strategy rather than sporadic posting. Using a calendar template (you can find many of these on Google), map out your social posts for the month. Keeping in mind any important events at your credit union, but also tapping into national holidays and other notable occasions (e.g. last month was Financial Literacy month). (read more)
Register today for the free webinar on June 2nd“Building a Successful Social Media Presence to Attract Young People to Your Credit Union”, presented by Zogo and hosted by CUInsight