CUInsight Minute with Linda Lafortune – May 21, 2021

Our favorites from the week in sixty seconds

Welcome to the CUInsight Minute, sixty seconds from our Projects & Partnership Coordinator Linda Lafortune with our favorite reads from the week.


Chatbots are the rage with credit unions, but can they do it all?

by, Whitney Loe, Ignite Sales

Integrating a second fintech solution meant wish granted for Royal Credit Union

Chatbots are an increasingly popular credit union tool. They are a cost-effective, member-friendly way to provide access to transactional and static information 24/7, deliver operational efficiencies to members and staff, and provide a critical lifeline when call centers and branches are not available. (read more)

Three simple ways to grow your credit union’s social media presence

by, Lucas Mill, Zogo

When it comes to posting on social media, planning ahead is key. Social calendars act as an overview of your social media channels for any month of the year, and will help your credit union focus on a long-term strategy rather than sporadic posting. Using a calendar template (you can find many of these on Google), map out your social posts for the month. Keeping in mind any important events at your credit union, but also tapping into national holidays and other notable occasions (e.g. last month was Financial Literacy month).  (read more)

Register today for the free webinar on June 2nd“Building a Successful Social Media Presence to Attract Young People to Your Credit Union”, presented by Zogo and hosted by CUInsight

Linda Lafortune

Linda Lafortune

Linda is the Director of Learning & Client Support at CUInsight.  She has an extensive background in the credit union industry having worked in both large and small credit unions, ... Web: Details

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