CUInsight Minute with Robbie Young – January 15, 2021

Our favorites from the week in sixty seconds.

Welcome to the CUInsight Minute, sixty seconds from our Associate Publisher Robbie Young with our favorite reads from the week.


Continuing to deliver for credit unions in 2021
2020 was certainly not an easy year. But years like that—where our members are at financial risk and our communities are struggling—are when the credit union mission and model shine. Not only did credit unions provide outstanding service to members in one of the toughest years on record, but credit unions, Leagues and CUNA achieved landmark advocacy win that will help us continue to be there for members in good times and bad. (read more)

In 2021, will your credit union grow wishes or weeds?
A few days ago, a friend shared a touching story. She related a recent experience with her young daughter, who, when looking at their front yard and seeing a number of dandelions growing, said “Look, mommy! We’re growing wishes in our yard!” (read more)

5 tips to improve the quality of feedback we provide
Feedback can be impactful. The type of impact is often in large part based on two factors. The intention we have when giving it, and how well crafted our message is. The intention is hopefully entirely “other focused”, how can we best serve and benefit the person we are providing the feedback to. The message and delivery should be thoughtful and intentional. (read more)

Be kinder to yourself
Often, we’re our own worst critic. When we feel anxious or frustrated, we talk to ourselves more harshly than we’d find acceptable by anyone else. I blew that presentation. Everyone on my team has such strong technical skills; I can’t follow the conversation. My kiddo is going to be so mad at me for working late again. We wrongly assume that criticism will motivate us to do better. We become even more of a perfectionist than usual. Instead of talking to ourselves with self-compassion, we raise our standards for our behavior as a defense against our feelings of doubt, anxiety, or frustration. (read more)

Robbie Young

Robbie Young

Robbie Young is VP of Strategic Growth at, the leading digital trade publication for the credit union ecosystem. Robbie is a CUDE (May 2022, otherwise known as the ... Web: Details