Thank you for tuning in to The CUInsight Network, with your host, Lauren Culp, President & CEO of CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders who support the [...]
Credit unions and financial cooperatives find themselves at a pivotal moment in history, where the convergence of technology and finance demands not just adaptation but a bold reimagining of their operational strategies. The era of [...]
The vast expansion of digital services has transformed the credit union member experience. Unfortunately, this rapid transformation has ushered in a rise of online fraudulent activity and a surge in cybercrime as fraudsters seek to [...]
Credit unions have long been champions of customer-centric financial services, offering personalized solutions and fostering a sense of community among their members. As the financial landscape evolves and technology continues to play a pivotal role, [...]
As the financial landscape continues to evolve, digital transformation has become a necessity for financial institutions across the globe. One of the crucial aspects of this transformation is enabling customers to open accounts seamlessly through [...]
With more than 20 years of leadership experience in the non-profit and ministry space, Darius brings a unique missional perspective to his current role as CEO at Red Rocks Credit Union. Learn more about how [...]
From starting as a teller to turning around multiple credit unions, Pat has extensive experience across almost all functions at a credit union. Get firsthand insights and lessons from him on what's essential for a [...]
Growth and flexibility are of utmost importance for credit unions in 2023. Seasoned leaders in the industry often have insights that can be extremely valuable for those organizations who need a little extra help. Cotribute’[...]
For credit unions who are looking for ways to grow, the perspective of leaders who have done it before is invaluable. As part of Cotribute’s initiative, “Healthy Growing Credit Unions in the Digital Era”, [...]
For credit unions, digital account opening is a core competency that yields huge returns. Particularly after the pandemic, consumer preferences have indicated that it’s essential to be able to open accounts online and fund [...]
In a world where acquiring members and retaining them is critical but hard to accomplish, using an embedded fintech approach can provide credit unions with a way to engage and activate existing members while attracting [...]
Meaningful customer experience continues to be a determining factor when consumers look for a primary financial institution. According to a J.D. Power 2022 study, customers are more satisfied with banking's performance in areas such [...]
With an uncertain economic outlook, credit unions need data to determine what their members are experiencing. Economists are optimistic and pessimistic. Those fearing an economic downturn focus on: - Lower housing prices - Decreased investment [...]
To say the banking sector constantly changes would be an understatement. Not only do customers expect more on top of regulations becoming stricter, but financial institutions have to reinvent themselves every time something new comes [...]
With the recent surge in the fintech market since the start of the Covid-19 pandemic, digital banking is more important than ever. According to an article by The Financial Brand in October 2022, “more than [...]
