5 simple steps to planning your estate
If you’ve never experienced the death of an immediate family member, I’m happy life hasn’t thrown you that particular curveball, yet. If you have, you probably know that things can sometimes get [...]
SWBC News Archives
The importance of UX: Mapping the member journey
When it comes to developing great user experiences, our minds often gravitate to power players such as Amazon, Uber, and Apple. But that doesn’t mean credit unions can’t leverage best practices in user [...]
AI and financial institutions—an intuitive combo
Since the onset of the digital revolution in the 1990s, FinTech has played an increasingly vital role in streamlining operations for financial institutions. From online bill pay to mobile banking apps and biometric security features, [...]
#FreeBritney Part 2: A 5-step guide to gaining financial independence
Britney Spears and her #FreeBritney followers celebrated a huge victory last month in her long battle for financial independence. From NPR: “After 13 years of controlling Britney Spears' finances, Jamie Spears has filed a document [...]
#FreeBritney Part 1: Life-changing benefits of financial independence
Britney Spears’ 13 year struggle to break her conservatorship and achieve financial independence recently swept back through the social media spotlight. Fueled by her fans’ support, the #FreeBritney campaign calls for an end to the [...]
Alternative appraisals are becoming the new normal for lenders
In spring 2020, following the onset of COVID-19 in the U.S., record-low interest rates created a housing boom in the midst of the most disruptive period in recent history. Increased home sales combined with [...]
From bartering to bitcoin: A visual history of payments Part 2
Mankind has been interacting with payments technology since the literal dawn of civilization. In part one of our two-part infographic series, we explored how the very first methods of payment used on earth developed into [...]
From bartering to bitcoin: A visual history of payments Part 1
Currency and commerce are two of the surest markers of an advanced civilization. Thousands of years ago, intrepid entrepreneurs toiled and traded their way to wealth by cultivating fields, casting weapons, and creating objects of [...]
Returning to work in a vaccinated world
For over a year, the world has adjusted to social distancing. With the administration of vaccines well underway, the transition of returning to the workplace is the natural next step. At this critical juncture, and [...]
4 essential training courses that can help your company mitigate risk
Every business is unique. Your organization may employ ten people or a thousand. Across all industries and in all work environments, there are a handful of essential training courses that business leaders across the board [...]
Life hacks from the 90s to help millennials make it through adulthood
Born in 1987, I was your typical 90s kid. I kept my Tamagotchi™ on the belt loop of my JNCOs while jamming Blink 182 on my non-skip CD player. I was part of the subset [...]
The Libor absurdity continues
"Each year, the Great Pumpkin rises out of the pumpkin patch that he thinks is the most sincere. He's gotta pick this one. He's got to. I don't see how a pumpkin patch can be [...]
Three quick tips for delighting your account holders
There is a somewhat dated adage in business that it costs five times more to acquire a new customer than it does to retain an existing one. However, in focusing on this data point, many [...]
Build great leaders through volunteerism
What makes a great leader? Some traits that come to mind might be decisiveness, confidence, empathy, and the ability to motivate a team. No matter the traits, each skill is gained through practical experience, and, [...]
Business continuity plans for a post-pandemic world
It’s fair to say that none of us saw the COVID-19 pandemic coming. In the business community, the spring of 2020 was marked by government-mandated statewide shutdowns, entire workforces hurriedly transitioning to remote work, [...]