News Archives

Dry eyes, fatigue, and the limiting of term increases

Dry eyes, fatigue, and the limiting of term increases

NAFCU’s compliance team has received several inquiries into Regulation Z’s limitations on increasing annual percentage rates, fees, and charges. We wanted to take the time to provide a brief overview of how section [...]

Embrace your oldness: It’s what Gen Z craves

Embrace your oldness: It’s what Gen Z craves

Your Marketing Co. recently partnered with Helixa to help better understand our credit union marketing clients’ ideal members. Rather than hopeful guessing, we’re using the Helixa platform to help connect our clients in a [...]

Does marketing have a place in your budget?

Does marketing have a place in your budget?

The short answer: you should have a marketing budget. Now let’s talk about the long answer. Credit unions and community banks are often stretched too thin to devote the proper resources to everything. You [...]

NCUA to resume onsite examinations on Oct. 17

NCUA to resume onsite examinations on Oct. 17

The NCUA will resume onsite examination and supervision on Oct. 17, taking the next steps in reopening, following the pandemic-related shutdown. In announcing the move, NCUA officials said that given the lessons learned from remote [...]

Keeping up with the consistency of change

Keeping up with the consistency of change

As a credit union (CU), you’re so much more than a place where people store their money. Your institution is a place of enlightenment, support, opportunity, and growth, and those qualities are always in [...]

A “how-to” for member loyalty

A “how-to” for member loyalty

Thanksgiving decorations are already on the shelves, and holiday flights are booking up quickly. Our members and our community are already gearing up for the end of the year, and so too should we. Alongside [...]

NCUA releases Q2 2022 state-level credit union data report

NCUA releases Q2 2022 state-level credit union data report

Federally insured credit unions experienced continued growth in assets, shares and deposits, and loans outstanding over the year ending in the second quarter of 2022, according to the latest Quarterly U.S. Map Review, released [...]

Do student loans affect credit scores?

Do student loans affect credit scores?

If you’re concerned about the impact student loans will have on your financial future, you’re far from alone. And while your primary focus may be on creating a plan to pay off those [...]

The customer experience is more important than ever

The customer experience is more important than ever

The customer experience (CX) is one of the biggest factors impacting the success of today’s financial institutions. It’s also one of the biggest challenges banks face amid many uncertainties that make it difficult [...]