Let’s Cut Down the Theme Song and Get to the Bar
by. Ron Daly I used to love watching Cheers. A funny show with a great cast, Cheers lasted through eleven season, a female lead change (are you a Diane fan or a Rebecca fan?) and [...]
Doxim News Archives
eManners: What Does “Polite” Look Like Nowadays?
By. Ron Daly It's always interesting to read an article that challenges convention, then see the blow-back from that article, then see the author's response to the blow-back. With so much media to manage these [...]
Google’s Killing Its RSS Reader. How Will Your Readership Survive?
By Ron Daly There are times when the leader of a business knows he or she has to kill off a product. In some cases, this is celebrated. In others, it's met with many loud [...]
How Many Backups Do I Need? [A World Backup Day Post]
By. Jimmy Marks I’ve been on the lookout for good articles to share for the World Backup Day on March 31. I’ve been trying out the tips and tricks offered by these articles [...]
Fortune Favors the Prepared: World Backup Day, All Month Long
by Jimmy Marks Louis Pasteur, inventor of pasteurization and the vaccines for anthrax and rabies, once said “fortune favors the prepared”. If your computer is fried in an electrical surge, or submerged in a flood, [...]
Filson Calls for Cooperative NCUA
Filson encourages credit unions and their members to sign WhiteHouse.gov petition. by Jimmy Marks On Monday morning, just as the CUNA Government Affairs Conference (GAC) was getting underway, Chip Filson, Chairman of Callahan & [...]
Conventional Wisdom Vs. Real, Actual Wisdom
By. Ron Daly There's what people know, and then there's what people "know". And whaddayaknow? Typically, they're complete opposites. You see, there's "conventional wisdom" - what people think they know based on their personal experience [...]
Thoughts on the State of the (Credit) Union (and Bank Marketing Survey), 2013
by Jimmy Marks Last night was the State of the Union address. All the big-wigs in Washington, D.C. gathered together to applaud, not-applaud, talk, listen, and pretend to listen to a summary of how [...]
The Pocket Merger: Your Phone is Becoming Your Wallet. Will Your CU Be Prepared?
By Ron Daly 'm an iPhone guy. When most of my peers were pecking away at a Blackberry hard-key, I was tapping and swiping my touchscreen wonder-phone. I'm currently working with an iPhone 4s, having [...]
Why Stop There? How “Going Back” Brings You So Much Closer to Success
Remember the movie Big Fish? The main character, Edward Bloom, tries everything in the book to get the attention of his dream girl, Sandra. He works as a utility man at a circus just to [...]
A Penny Saved is…Still Not Enough to Save the Post Office
By Ron Daly Well, my plan to invest my retirement in forever stamps is paying off nicely. Yesterday, the United States Postal Service increased the price of a stamp to $0.46. The rest of [...]
People Are Lending Directly to One Another…So What Are We Doing Here?
By Ron Daly Today on CreditUnions.com, I was drawn to an article titled "Beyond the Home Loan: What can credit unions learn from online crowdfunding platforms?" [Here's the Full Article.] While the article doesn't [...]
Benchmarks: How Many Of Your Consumers Should Be Using eStatements?
by Ron Daly Recently, a number of clients have written us emails asking for the “industry standard” of eStatement penetration. While there are any number of results in your typical Google search, we wanted to [...]
The Case for Onboarding: A Timely Way to Help Financial Institutions Build Loyalty
Technology continues to eliminate face-to-face contact and cross-sell opportunities. With the proliferation of online account opening platforms, now is the time for a formal onboarding process. Challenges of the past few years have changed how [...]
The Top 10 CU Soapbox Articles of 2012
Another year has run its course. We thought we'd wrap up this year of soapy, shouty goodness with a look at the ten best articles of the year (based on number of page visits). It's [...]