Here’s a familiar drill: It’s month end and time for the ritual of sending out member statements. It’s a function all credit unions perform so members can reconcile their checking accounts and [...]
Credit unions are facing unprecedented challenges. On one side you’re being squeezed by big banks with deep pockets and, on the other, by out-of-the-box thinking Fintechs and digital disruptors. But perhaps the biggest threat [...]
We’re already midway through the 21st century’s second decade, yet half of all consumers who subscribe to e-Statements also still receive paper copies, according to a recent Forrester Research study. Is it a [...]
Intuitively, we know delivering the services members want can convert your relationships into better financial performance. But now there’s proof: Investing in the right technology means higher returns. Callahan & Associates’ 2015 analysis [...]
Offering superior, personalized member service isn’t new – it’s inherent in credit union philosophy. But it is more challenging today. The digital world means consumers have more choices than ever, and less need for [...]
After 40+ years, the Baby Boomers have passed the baton to the Millennials. Not to slight Gen Xers, but it’s their children – whose childhoods were shaped by personal computers and unprecedented strides in technology – [...]
by: Jesse Boyer Eighty-five percent! That’s the average savings a pilot group of credit unions have seen by eliminating print brochures and switching to Leeflet – a digital service that sends requested information directly to [...]
Are you prepared for the marketing trends of 2015? The Credit Union Times reported five marketing trends for 2015 last week and as a DigitalMailer client we wanted to let you know how you can [...]
It was called “The Great War” back when the world was innocent enough to think it was the war to end all wars. Then after Germany invaded Poland in 1939, the Great War became World [...]
by. Ron Daly A business associate was telling me a crazy story just the other day. He was holding out his credit card to pay for lunch and I noticed it was a shiny, newly-issued [...]
by. Ron Daly I don't have spy satellites. I don't have access to your GPS. I'm not the NSA, nor am I Google, nor am I any other intelligence gathering agency, public or private. I [...]
Stop the presses! People still read email! …wait, how is THAT news? Well, the New York Times recently published an article all about email newsletters – how they’re still one of the least expensive, most [...]
At 6:51 am tomorrow morning, summer officially begins. Here at DigitalMailer HQ, we’ve already had a few 90° and above days in the past week. It’s going to be a long summer, [...]
By now, you've likely heard the news that the Approved Card, the prepaid financial product promoted by none other than Suze Orman, is shutting down. You probably remember a few years ago when much ruckus [...]
by. Ron Daly I'm no Brother Grimm or Mother Goose or any other storyteller by trade, but I do have a little fable I'd love to share. It's about a group of bankers (or "credit-unioneers", [...]
