We’ve all heard the cliché that companies today need to act like technology start-ups. But what does that really mean?
“It’s not just about technology,” futurist Mike Walsh told attendees at the 2018 CUNA CFO Council Conference Sunday in Austin, Texas. “Technology changes the hardware of your business. You also need to change your software. Unless you can turn culture into your operating system, nothing will really change at all.”
Walsh says there are three elements of the 21st-century credit union:
1. People. Organization can no longer can put a priority on hiring people who follow rules, but must bring in employees who are energized by change.
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