What’s your North Star?

Many credit unions talk about mission, vision, and values. But even a guiding light requires people to look up and follow it some time.

I’ve noticed a trend lately. When I tell you about it, you’ll start to notice it, too.

I’ve noticed lately that everyone is always looking down.

Whether waiting for a streetlight to change, walking down the street, or standing in line for coffee — whatever is happening on the small screen seems to hold our attention much more intensely than what’s happening around us.

Sure, the offices of Callahan & Associates are located in Washington, DC, a major metropolitan city in the mid-Atlantic, but I’ve noticed this phenomenon at organizations I’ve visited and at events I’ve attended in cities across America.

Now, don’t worry. This is when I tell you I’m not on a phone rant — I’m on a focus crusade.


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