The latest from Andrea Brown

Feb 28, 2023 - by Andrea Brown, Lodestar Technologies

Does Instacart know me better than my credit union?

Credit unions have a long history of providing superior member service, especially compared to the other players in the financial services industry. But as our culture evolves beyond a demand ...

Jan 30, 2023 - by Andrea Brown, Lodestar Technologies

6 components of a common-sense data governance plan

In an effort to quickly become data-driven, many financial institutions skip the very important step of establishing rules and procedures around their data. It is tempting to dive right in ...

Dec 19, 2022 - by Andrea Brown, Lodestar Technologies

Do the latest 2023 economic predictions have you asking ‘What If’?

As the year winds to a close, we are caught between reflecting on the blur that has been 2022 and trying to get ahead of 2023. Even though experts are ...

Nov 29, 2022 - by Andrea Brown, Lodestar Technologies

Lean into these 2022 holiday shopping trends

‘Tis the season for never-ending commercials, ads, and emails. According to a recent article published by Forbes, holiday shopping is expected to look a little different this year—and some ...

Nov 18, 2022 - by Andrea Brown, Lodestar Technologies

Are these 3 areas on your 2023 data roadmap? They should be!

Publisher’s Note: CUInsight is hosting a free webinar Wednesday, November 30th titled, “3 Ways to Jumpstart your 2023 Data Strategy”. We hope you’ll join us! Register here. As ...

Oct 25, 2022 - by Andrea Brown, Lodestar Technologies

How can you transform your data from trick to treat? Start with a solid strategy

With spooky season well underway, there are both tricks and treats everywhere you look. When you think of tricks, you may envision haunted houses or scary movies. Treats abound with ...

Sep 26, 2022 - by Andrea Brown, Lodestar Technologies

Formula for a bad sales experience – based on true stories

Most of us have been on the receiving end of a nightmare sales or service call. This could be from your financial institution, doctor’s office, car dealership, or any ...

Aug 22, 2022 - by Andrea Brown, Lodestar Technologies

The Netflix experience for credit unions

Netflix has firmly embedded itself in our mainstream culture, being portrayed in everything from scholarly papers and presentations to memes and slang phrases. And there is good reason for this. ...