CUInsight Minute with Lauren Culp – October 2, 2020

Our favorites from the week in sixty seconds.

Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week.


What credit unions can learn from Amazon in a recession
Amazon’s CEO Jeff Bezos described the coronavirus to shareholders as “the hardest time we’ve ever faced.” It’s a reminder that we are all experiencing this shocking time together. Yet, Amazon will emerge from the pandemic and resulting recession stronger than before. Why? Using the same playbook they have become famous for: relentless focus on the customer. (read more)

Make flexibility a top priority in new branches
We believe that flexibility should be a top priority in branching strategy and new branch design. Credit unions faced an unprecedented challenge at the onset of the COVID-19 pandemic – completely transform the way that they interact with members and customers almost overnight. Branches closed to customers and the lockdown drove demand for services such as the PPP loans. (read more)

Strategy in the time of coronavirus: The boot that always fits
Living in Colorado brings many benefits. The beauty, diversity, and magnificence of the hiking rises to the top of my list when ranking Colorado’s voluminous gifts. My daughter MacKenzie, 9, and her cousin Jude, 10, have an interest in starting to tackle the fourteeners. According to Wikipedia, “a fourteener is a mountain peak with an elevation of at least 14,000 feet … and Colorado has the most (53) of any single state.” Preparing for hiking a fourteener requires a strategic approach. (read more)

8 Types Of Self-Care & How To Practice Them
You know that taking care of yourself is important for your mental health, but let’s face it — there’s kind of a lot going on right now. Practicing self-care, though, doesn’t have to be “me time,” or reading a book because you think you “should.” Knowing the different types of self-care means you can switch up your routine to meet your body and mind where they’re at. (read more)

Lauren Culp

Lauren Culp

Lauren Culp is the Publisher & CEO at She leads the growing team at CUInsight, works with organizations serving credit unions to maximize their brand and exposure, connects with ... Web: Details