CUInsight Weekly Minute with Robbie Young – May 12, 2023

Our favorites from the week in sixty seconds.

Welcome to the CUInsight Minute, sixty seconds from our VP & Associate Publisher Robbie Young with our favorite reads from the week.


Is ChatGPT a helpful compliance tool?


Everyone’s buzzing about ChatGPT, the AI-powered chatbot that’s changing the way many people work. It’s programmed to churn out text on a wide variety of topics – and it can be hard to tell it was written by a machine, not a person. Imagine a Beowulf-inspired epic poem on business continuity, or organic chemistry explained in a way even a second grader can grasp written in seconds. Plus, it can solve math word problems, whip up HTML code, and even rephrase paragraphs like a pro.

Already, people are using ChatGPT for all sorts of things – from crafting job descriptions and social media posts to helping students with their assignments. It’s not only a fountain of creative inspiration but also a great way to break down complex subjects. But when it comes to compliance, can ChatGPT lend a helping hand to your department?

Not quite yet. [read more]

Four strategic planning myths


Bigfoot exists. The Loch Ness Monster is real. LeBron James is basketball’s GOAT.

All of the above are myths. Urban legends. Fantasy (for those LeBron Lovers, two words: Michael. Jordan.).

They are sometimes stories we tell ourselves and then start to actually believe. It’s no different with strategic planning. Whether your credit union is large or small, there are certain things you start to believe about strategic planning. And some of these are simply not true.

Let’s take a look at four strategic planning myths, disprove them and unveil the truth. [read more]

CUInsight Mini-Con, IMPACT

by CUInsight

We all want to make a difference and have an impact on members’ lives; that’s why we are in the credit union industry. Join us as Brittany Hodak discusses how credit unions can turn members into loyal, enthusiastic member advocates, aka superfans! She’ll teach attendees how to build a framework to boost reputation, referrals, and revenue, all while building a SUPER brand that stands the test of time.

Our keynote address is followed by a powerhouse panel of CEOs with special guest moderator, Patty Corkery, as she leads a discussion on Making an Impact: Where Credit Unions Shine.  We’ll wrap up the event with a deep dive into our topics with a live interview breakout session featuring industry experts. Attendees will be provided with takeaways and tools to build their plans for our upcoming tactical takeaway sessions.

See the full agenda here!

Robbie Young

Robbie Young

Robbie Young is VP of Strategic Growth at, the leading digital trade publication for the credit union ecosystem. Robbie is a CUDE (May 2022, otherwise known as the ... Web: Details