Check fraud stages a comeback
In the dozen or more years since check volumes began to decline as the preferred payment method for consumers, they never lost their rank as the preferred method for fraudsters. There are half as many [...]
Alogent News Archives
Unburdening mobile account opening
In the fast-changing world of mobile account opening, the name of the game is convenience. Most attempts at mobile opening are abandoned, or the new accounts are never funded or used. The right solution is [...]
How your credit union can build trust with millennials
Millennial consumers (age 18-34) are willing to forgo traditional banking relationships in favor of non-traditional providers such as retail, telecom and technology firms. Consider the fact that almost three-quarters are likely to use at least [...]
Credit unions and new accountholders: Getting that first date
If you were a matchmaker looking to connect with the perfect partner, where would you look? There are only two answers: (1.) Anywhere they are; which is (2.) Everywhere. And where’s the best place [...]
Image is everything: 3 keys to a strong mobile reputation
Today’s mobile-first consumers expect their financial institution to be accessible wherever and whenever they want. In fact, Javelin predicts that 81% of U.S. adults will use mobile banking by 2020. With more consumers [...]
The mobile technology NOT to overlook if you’re interested in new accounts
For every ten people who want to open a new checking account, seven say they would rather use a digital channel than come to a branch. Yet eight out of every ten who try it [...]
Will mobile banking and EMV-chip cards boost check fraud?
Every year for the past decade or so, fewer checks are written as consumers switch to cards and, lately, mobile apps. Total losses from check fraud have also dropped. So, thwarting check fraudsters can be [...]
Mobile is the new branch. Is your front door open?
The secret is out. Consumers are forgoing trips to physical branches and embracing the convenience offered by anytime, anywhere digital access. Mobile banking is now a primary staple for 39% of U.S. consumers, and [...]
Mid Missouri Credit Union wins its campaign for consumer attention
Savvy credit unions are using the evolution of traditional branches and omni-channel banking as an opportunity to flex their muscles and take on much bigger financial institutions. Mid Missouri CU ($214 million, 26,000 members), [...]
Credit unions can capture savings from document imaging
Authors of a New White Paper—Five Ways Document Imaging Helps Credit Unions Face the Future …While Generating the Savings to Pay for It—Speak Out About What Credit Union Executives Should Know Does your [...]
Millennial roundtable: Mobile technology
Millennials will soon make up the majority of the work force in the United States and are prime candidates for financial institutions looking to gain long-term members. Providing this generation with the resources, tools and [...]
Millennial roundtable: Financial education (part one)
The millennial generation is known as the most educated generation in history; one-third have earned a Bachelor’s degree or above by age 33. With higher education comes higher debt. Two-thirds of the millennial generation [...]
How a one-branch credit union can become an industry leader in just 3 years
The financial services industry is in the midst of a revolution shaped by changing demographics, emerging business models, and new technology innovation. The coveted Millennial demographic—18-34 year-olds—now has more options and fewer preconceived [...]
Credit union grows ATM deposits 68% through high-tech, high-touch strategy
Credit Union 1 ($935 million, 14 branches) serves a far-flung member base, spanning the entire state of Alaska. In order to broaden the accessibility to key financial services around the clock, the credit union launched [...]
Capturing the heart of millennials: How community-focused is your credit union?
The millennial generation (77 million strong and growing) is significantly different from their predecessors, the Baby Boomers (ages 51-64) and Generation X (ages 39-50) in terms of what they look for when choosing a company [...]