by: Brandon Bogler Beyond generating revenue, cutting costs and managing risk, Big Data can provide a shot in the arm to financial institutions (FIs) looking to improve the consumer experience. Data, when analyzed properly, gives [...]
by: Shazia Manus Innovation is an important element to successfully navigating the ever-changing waters of today’s technology-laden financial services environment. Open innovation is a particularly compelling form. With open innovation, one organization partners with [...]
by: Brian Day Mobile bill-pay platforms and usage saw significant growth in 2014, yet some billers still face challenges to implementing a mobile strategy. A recent report, “A Comprehensive View of Mobile Billing and Payment: [...]
by: Brandon Bogler In banking, as in life, it’s important to never underestimate the value of a good first impression. Research shows community financial institutions (FIs) must employ consumer engagement immediately after a new [...]
In 2014, Apple brought mobile payments to the mainstream with its introduction of Apple Pay. In 2015, competitors are jumping into mobile payments to facilitate consumers’ desire to use mobile devices to make payments at [...]
It’s been widely reported that Apple Pay has experienced fraud attempts. While fraudulent activity is likely to (at some point) strike any new payment technology, it’s important to understand the nature of fraud [...]
by: Brandon Bogler To be successful, every initiative within a community financial institution (FI) requires a competent, knowledgeable group of collaborators, working together toward a common goal. An FI’s data analytics strategy is no [...]
by: Brandon Kuehl Since its inception in 2012, the EMV Migration Forum has worked to bring all payments industry players together to work collaboratively toward a successful EMV migration. To that end, the forum recently [...]
by: Brandon Kuehl Experts predict more than 100 million EMV chip cards will be issued in the U.S. by the end of 2014. As the U.S. payments industry continues its march toward EMV [...]
by: Justin Brady, Test of Time Design I hear the word “creativity” used so much, sometimes it makes me squint my eyes, fighting the gag reflex. That may sound harsh, but these days, the word [...]
by: Brandon Kuehl Cost concerns, delays in smoothing out technical details and hold-ups among plastic card suppliers have slowed some community financial institutions’ (FIs’) transition to EMV chip cards. However, there remains strong value in [...]
by: Shazia Manus In a recently released white paper exploring financial institution (FI) innovation, I highlight the importance of agility for credit unions to achieve market relevance. In the paper, “Reimagined Banking in the Age [...]
by: Brandon Kuehl While the majority of card issuers appear to have their acts together on EMV chip cards, retailers are in another place altogether. ACI Worldwide surveyed merchants regarding EMV preparedness during a National [...]
by: Brandon Kuehl As with any new technology, there are upfront expenses and procedures that must be considered when transitioning to EMV chip cards. A recent Credit Union Times article shares five time - and [...]
by: Shazia Manus Change is an inevitable part of life, and innovating to adapt to change is an important part of remaining successful in today’s financial services environment. I recently took a closer look [...]
