CUNA Councils News Archives

Avoiding death by drama: Easing credit union workplace tension

Avoiding death by drama: Easing credit union workplace tension

All of us have experienced it – the shared glances following a staff member’s comments, the curt responses to someone’s suggestion and the escalating email wars about seemingly trivial topics. Sometimes, co-workers behave more [...]

CFPB’s qualified mortgage rule (ability to repay)

CFPB’s qualified mortgage rule (ability to repay)

by: Allen P. DeLeon In January 2013, the Consumer Financial Protection Bureau (CFPB) adopted a new rule that implements the “Ability to Repay/Qualified Mortgage” (ATR/QM) provisions of the Dodd-Frank Act. The rule became [...]

Double jeopardy: Security not immune

Double jeopardy: Security not immune

by: Paul McCormack U.S. criminal law prohibits trying a defendant on the same or similar charges to which they were previous acquitted or convicted. In a way, the same concept used to apply in [...]

Payments infrastructure must support member choice

Payments infrastructure must support member choice

by: Bethan Cowper The payments landscape is in a state of flux and has been for the last ten years. However, we finally have the technological agility available to deal with change and meet consumer [...]

Credit unions benefit from Google Universal Analytics

Credit unions benefit from Google Universal Analytics

by: Cameron Madill Google Analytics is a valuable tool for online credit union marketing. It allows you to track activity on the institute’s website and provides comprehensive information about how visitors found the site. [...]

Six cyber-enhancing technologies you should know

Six cyber-enhancing technologies you should know

by: John Carlson Cybersecurity threats cannot be addressed by just educating consumers and businesses. The government and the private sector must also implement technologies and tools that, collectively and in combination, can mitigate our cybersecurity [...]

Part-time employees: Smart play or added expense?

Part-time employees: Smart play or added expense?

by: Philippe Asselin Recently someone shared with me their teenage son averages over $20 an hour working part time bussing tables at the local BBQ place—and he receives some optional benefit offerings plus half-price [...]

Beware of these 6 data gaps in your lending

Beware of these 6 data gaps in your lending

by: David Gilbert Managing a loan portfolio is no easy task. To properly manage any loan portfolio in today’s economy, you need your data to be solid. Over the years, having worked with thousands [...]

Clear language and respect

Clear language and respect

by: Seth Godin Our connection economy thrives when people understand what to expect from one another. We're more likely than ever to engage in interactions that involve an exchange, something that deserves a specific clarification. [...]

Data breaches still a growing risk within credit union industry

Data breaches still a growing risk within credit union industry

With recent high-profile data breaches occurring this year, organizations are experiencing an entirely new risk level of data theft and security. At this year’s Discovery Conference, CUNA Mutual Group’s Jay Morgan and Beazley [...]

Is your scope too narrow or broad?

Is your scope too narrow or broad?

by: Kay Plantes All too often, companies take the scope of their offerings as a given, delaying changes that make the organization ripe for disruption. Kodak stuck with “film” as its core business while competitor [...]