Making teamwork thrive
by. Lana J. Chandler Calling your staff a “team” doesn’t guarantee teamwork. As the leader, you have to lay the groundwork for building a cohesive group of people who are committed to the same [...]
CUNA Councils News Archives
The convergence of social media and mobile recruitment
by. Quin Peel Technology is continually changing the way recruiters and HR professionals interact with candidates every day. Social networks like LinkedIn, Facebook and Twitter have become a rich source of passive candidates; top professionals [...]
“Simplified” mortgage disclosures won’t be a simple change for credit unions
by. Jonathan Bundy The Consumer Financial Protection Bureau’s first six mortgage rules became effective in January and delivered a major helping of compliance details for credit unions to digest. Still, for many credit unions, [...]
Consumer trust threatened by fraud
by. Bethan Cowper Payment fraud is on the rise. This is not surprising considering the more recent adoption and increasing proliferation of new and alternative payment channels in the market. It is basic mathematics; the [...]
Five reasons why credit unions must invest in a single digital banking platform
by. Stephen Bohanon Credit unions operate in a challenging world of rapid change, technology-savvy members and increasing expectations. In this environment, banking through disparate channels is quickly becoming obsolete and can even threaten an institution’[...]
Cummins Allison CUNA Guest Blog Post
by. Bob Gibson How Can Credit Unions Leverage Technology To Maintain A Profitable Member-Centric Branch? Despite the growing popularity of digital banking services, in-store branch visits are still an important element to member engagement and [...]
Boost relationships and results by engaging members in credit union initiatives
by. Amber Scott As credit union marketers and business development leaders, we are tasked with knowing our products, selling our services, and supporting our strategic initiatives. But how effectively are we engaging our members in [...]
Growing investments means embracing Gen X and Gen Y now
A tremendous amount of wealth is going to change hands through inheritance in the next 10 years, and the indicators are not good that credit unions will retain this wealth unless they start actively engaging [...]
NCUA: Credit unions finished 2013 strong, but challenges remain
by. Aaron Passman Loans, membership, and net worth at federally insured credit unions continued to rise during the last quarter of 2013, but net interest margins remain on the decline, according to fourth-quarter data released [...]
Ten high-impact topics for HR&TD success
The HR&TD field is more complex than it seems. Numbers are straightforward, but people can be a bit trickier. Whether it’s training, motivation, benefits or talent management, an HR&TD professional [...]
Don’t be a “wuss” when spreading the credit union message
Want to cultivate a positive working relationship with the press? Know the media outlet’s focus and audience, provide fresh story angles—and above all, don’t be boring. So say Lauren French (above left), [...]
How ethical hacking can bolster enterprise security
by. Dan Berger Ethical hacking sounds like an oxymoron. If you are someone who is responsible for the confidentiality, integrity, and availability of data on your network, isn’t getting hacked the last thing you [...]
US economic growth expected to accelerate in 2014
by. Lisa Weaver The U.S. economy has turned the corner, but major market challenges still persist. Many consumers are happy to see 401k balances grow as the Dow Jones tops 16,000. Gross domestic [...]
‘Ditch your bank’ awareness campaign opens eyes
Seizing on the tone of the times, BayPort Credit Union staged an aggressive awareness campaign urging consumers in and around Newport News, Va., to "Ditch Your Bank"—and many of them did just that. The $[...]
Know the demographic your credit union is targeting
Drawing from their separate areas of expertise, Manuel Hochheimer, Janet McNeilly, and Jeanette Radmer teamed up to identify the Spokane Valley, Wash., credit union’s target demographics and introduced initiatives to broaden its market share [...]