Congress passed the Federal Credit Union Act in 1934. Since then, credit unions have consistently provided their members better pricing and service than banks. So why is credit union market share so small? The answer [...]
I have a 35-mile commute to work in metro Detroit --- at least I did before the pandemic. Traffic jams are part of the daily routine. Often caused by poor design. Poorly timed traffic lights, [...]
The credit union sector continues its professionalization and expansion with another win in Washington state, where Governor Jay Inslee just signed a bill allowing credit unions in that state to accept unlimited public deposits starting [...]
With so many of us transitioning from in-person to online activities, new opportunities arose for cybercriminals to exploit the changing circumstances. The FTC received over 1.3M fraud reports in Q1-Q3 of 2020, resulting in [...]
In a world full of adversity, there is much to be said about the knowledge and strength it takes to overcome setbacks on an individual and organizational level. The cybersecurity landscape is constantly changing, and [...]
On a recent road trip, my daughter MacKenzie asked to stop to use the restroom. I pulled over in the small town, Truth or Consequences, NM, (“T or C” as the locals call it) and, [...]
Both 2020 and 2021 have been years of massive change, with more to come, and change is hard. So why, in the middle all this, should a credit union take this moment to also change [...]
“An individual has not started living fully until they can rise above the narrow confines of individualistic concerns to the broader concerns of humanity. Every person must decide at some point, whether they will walk [...]
A personal loan is an excellent choice if you need to borrow money for home renovations, car repair and maintenance, and other bills you need to pay. But if you’re self-employed, it can be [...]
“What we need to do is always lean into the future; when the world changes around you and when it changes against you—what used to be a tailwind is now a headwind—you have [...]
Secure? In the cloud? I hear you ask… Yes. The financial services industry, like most other industries, is rapidly changing as more organizations embrace digital transformation. Credit unions, however, have been slow to adopt secure [...]
Thank you for tuning in to episode 110 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by our friends at PSCU. As the [...]
There’s no denying it: Digital communication tools aren’t going away post-pandemic. Digital communication tools helped serve members during the pandemic and kept them connected to your brand. These tools enhance and deepen communication [...]
U.S. census projections estimate that racial minorities will be in the majority by the year 2045. By that time, Whites will comprise 49.7% of the total population, while Hispanics/Latinos, Asians, Black/African-Americans, [...]
The question I get from credit unions most frequently now that the world is starting to return to “normal” is, “what does my credit union need to be doing now?” As I’ve reflected on [...]
