Increased consolidation and competition require that credit unions today adopt a new strategy. The winners in this emerging landscape will be institutions that leverage data and prediction across their organization. Data-driven decision making, made possible [...]
Yes, the summer flew by. And with the end of summer comes back-to-school. As parents re-start the routine of another school year and kids say goodbye to lazy summer days, this provides us some great [...]
While a bank’s greatest interest is generating profits for their shareholders who can be located anywhere in the world, credit unions are only interested in keeping money in the pockets of their credit union [...]
As we bask in the last long days of August, I am reminded of how my friends and I would end each summer during middle school: Lounging in my backyard (unconcerned about the damaging effects [...]
Credit unions can be the kings of R & D: Rip-off and duplicate. If someone is doing it already, why reinvent the wheel? Just offer the same thing. How else can you explain the lack [...]
As many credit union executives and volunteers congregate around board tables this fall for their all-important strategic planning meetings, I wanted to share some brain food from one of my favorite authors, Simon Sinek. He [...]
In November, the Federal Financial Institutions Examination Council (FFIEC) issued a Joint Statement on Office of Foreign Assets Control (OFAC) cybersecurity sanctions. It warned that many entities sanctioned for malicious cyber activity claim to be [...]
You’ve worked your whole life to lead up to this moment. You’ve put in the hours, studied your heart out, and visualized this achievement again and again. Ane now, you've landed a big [...]
In a perfect world, every business would be built to last forever, but that's simply not the way things go. Competition ebbs and flows, some industries flourish, some companies flounder. In the credit union world, [...]
You could easily argue that a comprehensive training program is one of the most important items when considering an outsourced collections partner. This is where a collector will learn skills on how to excel when [...]
180,000 homes. 30,000 buildings. 150,000 lives. Tuesday, January 12, 2010 will forever be a day Haitians remember with a sense of sorrow. Members throughout Haiti’s credit union movement were hurting. Their [...]
When I was a kid, credit cards seemed like magic: just swipe this card, and you can have anything you want! But when my parents gave me my first credit card in college (“to be [...]
When Kirk Kordeleski, the one time Bethpage Federal Credit Union CEO, offered up his belief that the credit unions that will thrive are the ones that commit to doubling their asset size every five years, [...]
You’ve probably heard of marketing automation, and you may already be dabbling in it. But chances are, the prospect of implementing a comprehensive marketing automation strategy makes you feel overwhelmed. You’re not alone. [...]
Job interviews are often just as nerve-wracking for the interviewer as they are for the interviewee. They are generally crammed into schedules that are already too busy, and they can be unpredictable. A great interview [...]
