Community Archives

What does branding mean for your credit union?

What does branding mean for your credit union?

Many credit unions are investigating their brand. It is a term used quite frequently, but what does it really mean, “brand"? Let’s start by looking at where the term came from and how it [...]

Identifying and preventing elder abuse

Identifying and preventing elder abuse

According to the National Adult Protective Services Association (NAPSA), one in 20 seniors has indicated some form of perceived financial mistreatment. With criminals abandoning more traditional types of crime and turning to cyber crime, financial [...]

What “ABOUT US?”

What “ABOUT US?”

I was recently interviewed by CUInsight Co-Founder Randy Smith for The CUInsight Experience podcast series. It was truly an honor. Next year I will celebrate FORTY years in the credit union movement and naturally one [...]