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Want inclusion? Stop cancel culture

Want inclusion? Stop cancel culture

Perfection should not be a prerequisite to anything in life. If we were required to already have achieved mastery before pursuing a new endeavor, growth would be impossible. How often though, in today’s cancel [...]

2021 crisis spotting

2021 crisis spotting

Confession ... our firm, which specializes in crisis response for credit unions, didn't see the crises of 2020 coming. Who did, really? While we eerily predicted in January that 2020 would be the "Year of the [...]

Great leaders ask great questions

Great leaders ask great questions

As leaders – supervisory, managerial, and executive – we are tasked with delivering results. The outcomes we are responsible for depend upon the solutions we help others create. As quickly as operations change and strategy can pause [...]