Data visualization is a powerful analytical tool leading to meaningful insights but depending upon the data your credit union is using, visualization can be challenging. Credit union data, like other types of financial data, is [...]
A friend of mine was recently asked that in a job interview. It caught her off guard. She said there was about 20 seconds of radio silence (yes it was a Zoom interview) and then [...]
The payments landscape has undergone some major restructuring in recent years. Traditional financial institutions facing recent payments disruptions must now brace for imminent impacts from cryptocurrencies. They need to decide whether to go head-to-head or [...]
The past two years have seen a pandemic-fueled acceleration of digital transformation across many industries. In the financial services sector these shifts in technology adoption have been necessary in order for service providers to keep [...]
Dramatic shifts in the last few years have left credit unions and banks pivoting to meet new customer expectations, digital transformation requirements, and updates to the member journey. And with the changes from COVID-19 likely [...]
Bank where you shop Over the last decade and a half, retail giants such as Amazon, Walmart, and Target have jumped into the financial services game while offering compelling rewards such as discounts and money [...]
Working in the credit union industry for the last decade, I’ve been so inspired by the level of collaboration I’ve witnessed at every turn. Time and time again, credit unions come together to [...]
COVID-19 was the pervasive consideration dominating virtually all short-term and many long-term business decisions in 2020. Among the questions that many credit unions asked during the early months of the pandemic was whether to proceed [...]
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, October 6th titled, “Maximizing the Member Experience Through Payments”. We hope you’ll join us! Register here. Transformation is a term that is thrown around [...]
One of the simplest yet greatest powers of a credit union is the wealth of data available so you can really get to know your members. When members feel known, they engage differently - they [...]
These days, data is its own currency. It can help you better understand your members, forecast upcoming trends, and make better business decisions. And those better decisions can translate directly into better profits. According to [...]
While more organizations embrace digital transformation, there is a misperception for what it is exactly. Yes, it’s a process for modernizing legacy technology and building new capabilities to better serve members. But technology actually [...]
Recent changes in overdraft fee practices at some banks and new product offerings by fintech providers have made a big splash in the news recently. Bolstered by a renewed interest in consumer protection initiatives by [...]
Here we go again, the war on talent is back and has become a tougher battle than ever before. You can’t go into a meeting or corporate board room where you do not hear [...]
We were desperately late on the way to taking my three kids (ages 12, 9, and 6) on the Block Island Ferry for the first time. I told them they could have all the candy [...]
