In celebration of Women’s History Month
As I reflect on International Women’s Day (March 8) and National Women’s History Month, I realize just how profound of an impact the women’s movement has had on my professional journey, which [...]
PSCU/Co-op Solutions News Archives
How to protect your members from phishing scams during tax season
Most people do not look forward to tax season. However, groups of financial fraudsters can’t wait for it to get started. This is the time of year when scam artists will try to take [...]
Fraud trends to watch in 2020
Cybercriminals are upping their game for bigger paydays. According to a recent Forbes article, online transactions will remain a favorite target of financial fraudsters in 2020, but they’ll become more brazen. With fraud prevention [...]
Top four tech trends – What credit unions can do to adapt for 2020 and beyond
Conscious regard for the facts tells us that fintechs and big banks are innovating at a rate that far exceeds credit unions, primarily in the areas of channel integration and data delivery. But with a [...]
Leveraging the credit union difference to advance our movement
Going back more than four decades, PSCU was established for collaboration and scale on behalf of credit unions and their members. Our commitment to the “people helping people” values of the credit union movement is [...]
Eye on Payments 2019: Part III – The three trends fueling the future
Mobile wallets, contactless cards and choice – they represent three distinct, but interconnected trends when it comes to consumer payment preferences, and will no doubt serve as the fundamentals for credit union success in the immediate [...]
How to prepare for cybersecurity in 2020
2020 promises to be another banner year for cyberattacks on U.S. organizations. The growing threat of attacks in 2019 and recent years drives home the fact that hackers will use any option at their [...]
Four actions loyalty marketers must take to gain top-of-wallet status
Today’s consumers must choose not only where to shop and what to buy, but also how to pay. Ever-evolving options from store cards to online channels have placed increasing importance on achieving top-of-wallet status. [...]
How to create a diverse and inclusive workplace for a bright future
Achieving diversity and inclusion (D&I) in the workplace involves much more than simply starting an HR program. To truly embrace D&I in your company culture, it should be recognized as an [...]
Commercialization of fraud on the rise – casting a wider net of cybercriminals
There’s a new kind of fraudster out to steal credit union members’ financial information – and they may not even possess the electronics expertise or computer savviness of a typical cybercriminal. In fact, they can [...]
Tips for keeping your credit union members safe this holiday season
The holiday season is here again and most people are full of goodwill and the giving spirit. Unfortunately, charity scams are all too common this time of year and cyber-criminals frequently try to prey on [...]
Identifying and preventing elder abuse
According to the National Adult Protective Services Association (NAPSA), one in 20 seniors has indicated some form of perceived financial mistreatment. With criminals abandoning more traditional types of crime and turning to cyber crime, financial [...]
Can outsourcing increase your operational risk?
Ransomware attacks are in the news daily. This malicious software is becoming an increasing threat to financial services, as the number of managed service providers (MSPs) falling victim to ransomware attacks is mounting. Unfortunately, as [...]
Looking ahead to AI in the credit union environment
Artificial Intelligence (AI) continues to infiltrate the financial world. I recently attended the 2019 BankAI conference, hosted by American Banker, which explored how AI is being deployed in banking today with efforts such as talent [...]
Eye on payments 2019: Part II – Debit preferred, even online
It may surprise you to learn that a shift in preferred payment method occurred over the past year, where people of all ages are now reaching to pay with debit instead of credit – even for [...]