It may surprise you to learn that a shift in preferred payment method occurred over the past year, where people of all ages are now reaching to pay with debit instead of credit – even for [...]
One of the biggest competitive differentiators credit unions can leverage against big banks and fintech “challenger” banks is not a new product type or techy: it’s free checking! In 2017, 74.9% of credit [...]
For the second year in a row, PSCU set out to uncover payment preferences among credit union members and other financial institution customers (“non-members”), and we saw some interesting shifts in results over the past [...]
“People helping people.” It’s a credit union philosophy that defines our industry and promotes our responsibility of community engagement. It’s also a philosophy that should be applied internally to champion the individuals we [...]
Today, payments options for consumers are endless, and credit unions should be prepared to provide members with access to as many offerings as possible. While new payment methods such as digital wallets and real-time payments [...]
The NCUA states that the rising threat of ransomware is a particular concern for smaller financial institutions like credit unions. Ransomware attacks skyrocketed in the first quarter of 2019, according to the Beazley Breach Response ([...]
Over the last few years, the payments landscape has experienced many changes – shifting from standard magnetic stripe cards to EMV cards and now contactless payment methods. More and more merchants are beginning to embrace contactless [...]
Business continuity planning is a crucial part of any credit union’s operations as natural disasters like hurricanes, wildfires, floods, tornadoes and more can strike at any time, anywhere and without warning. Whether it is [...]
Due to rapid changes in our business environment combined with digital transformation, the rules of business are being rewritten. The credit union industry needs to quickly evolve and continuously reinvent itself, or it runs the [...]
With so much content available at your fingertips, it’s more important than ever to share relevant material on your social media channels that your followers care about. So what kind of content gets your [...]
Names like Ticketmaster, Best Buy, Delta Airlines and the Atlanta Hawks might conjure images of fun and entertainment, but they all have something more unfortunate in common – all have been victims of digital fraud. Like [...]
If the active, enthusiastic participation at the African American Credit Union Coalition Annual Conference is any indicator, the “people helping people” credit union philosophy is not only alive, it’s on overdrive. At the conference, [...]
Employee engagement does more than just boost productivity; it helps a person draw meaningful connections between their job and the purpose served by their organization. And while every department within an organization should operate under [...]
This has been a tough month for the industry in terms of data breaches. The most significant incident was the Capital One breach, in which over 100 million consumers were affected. Most businesses have a [...]
Communities are continually challenged to find ways to care for those on the margins of society. While we are all capable of improving our own conditions, we are also capable of improving the conditions of [...]
