NAFCU Services News Archives

Omnicommerce: The multichannel customer experience

Guest post written by Lorena Harris, VP of Corporate Marketing, Vantiv.  In the first of this three-part series, Lorena discusses how providing a consistent customer experience across channels is a critical component of omnicommerce. Vantiv [...]

Don’t fail to use the power of LinkedIn!

by. Trevor Rasmussen Deluxe Financial Services is the NAFCU Services Preferred Partner for Check Printing, Online Check Ordering, Check Fraud Prevention, and Member Loyalty Solutions. In the movie Minority Report, Tom Cruise’s character, Chief [...]

Extraordinary Growth Doesn’t Just Happen

by Tyler Quigley My name is Tyler, and I grow giant pumpkins. Not just big pumpkins. Giant pumpkins. The kind of pumpkins that could someday rise out of the murky depths of the Pacific Ocean [...]

The Branch’s Love/Hate Relationship with Technology

by Brian Bailey, NCR Corporation. Technology has killed the bank branch. You’ve heard this refrain before. Online banking. Intelligent deposit ATMs. Mobile banking. The future of mobile wallets. These technologies that make our lives [...]

Like Me and Let the Conversation Continue

by Sundeep Kapur, Director Strategic Marketing-Ecommerce, NCR Corporation You buy a cup of coffee and the cashier hands you a receipt with an incentive to join the company’s Facebook page. You’re not completely [...]

Five Ways to Make a Credit Score Model Work for You

by Barrett Burns Times have changed since a promise and handshake were all you needed to get a loan. Now credit scores speak to your character. Most credit unions primarily rely on credit scores to [...]

Why Aerating Wine Is Like Implementing Predictive Analytics

by Kristin Locklear Sonoma. The backdrop for some of the nation’s most beautiful scenery and wine was also the backdrop for this year’s NAFCU CEOs and Senior Executives Conference.  And what a backdrop [...]

Shifting Social Media from “If” to “How”

Guest post written by Steve Richman, sales trainer and national spokesperson for Genworth Mortgage Insurance. Social media has been embraced by consumers — your members and potential members. Your employees are engaged in social media activities, [...]

The Traditional Branch Is Under Attack. How Do You Respond?

Originally posted on NCR Corporation’s blog Guest Post By Josh Linder, Director, NCR Business Consulting Popular press has argued that the branch is obsolete and that consumers are shunning the branch. Traditional financial products [...]

Great Strategy and Great Wine

Great Strategy and Great Wine

By. David Frankil, NAFCU Services Corporation No, this is not a post about how strategic discussions can be improved with fine wine, although that is probably true, and it would be fun to test the [...]