NAFCU Services News Archives

Exercising 101 (and I don’t mean how to do a push-up)

by. Andrea Tolentino The auditor just left your building telling you your organization needs an exercise program for business continuity and without one you would be in trouble next time around. You are thinking to [...]

EMV: It’s time to talk to consumers

by. Patty Walters Vantiv is presenting at NAFCU’s Technology and Security Conference, Feb. 11–13 in Las Vegas. Learn more » In a recent Vantiv/Mercator study, only 15 percent of U.S. consumers said [...]

Omnicommerce: The member data dilemma

Omnicommerce: The member data dilemma

Guest post written by Lorena Harris, VP of Corporate Marketing, Vantiv.  In the third part of this three-part series, Lorena discusses how providing a consistent customer experience across channels is a critical component of omnicommerce. [...]

Are your members banking around?

Are your members banking around?

by. Scott P. Wallace The 2014 Deluxe Exchange Conference offers crucial advice on the most pressing topics in financial services. Use code NASC14 to register » The level of consumers who use multiple financial institutions is [...]

Survey says: Members want to be understood

Originally posted on SAS Voices. Guest post written by Pamela Prentice, Chief Resource Officer, SAS Institute, Inc. SAS Institute, Inc. is the NAFCU Services Preferred Partner for Business Intelligence, Predictive Analytics Software & Risk Assessment. [...]

Holistic wealth management services

by. Barry Dayley Structural changes in the banking industry initiated by consumer demand and the convergence of financial services have forever changed the credit union landscape. In the past 2½ decades, the depository intuitions’ share [...]

Gamification: Three steps to foolproof engagement

by. Wayne Conte Although the concept has been around for decades, the term “gamification” was coined in 2002 and exponentially gained popularity around 2010. Gamification is the use of game mechanics to engage users and [...]

Helping your small business customers

by. Nick Buri The 2014 Deluxe Exchange Conference offers crucial advice on the most pressing topics in financial services. Use code NASC14 to register » ”Life is 10 percent what happens to you and 90 percent [...]

Omnicommerce: The innovation imperative

by. Lorena Harris With constantly rising customer expectations, a key element in the formula for omnicommerce success will be an ongoing focus on innovations that make shopping easier and faster for consumers. We are already [...]

Social Media: Not just a passing fad

Social Media: Not just a passing fad

By Nikki Griggs, Marketing Manager, NAFCU Services. What do Tickle Me Elmo, Ed Hardy, and the Atkins Diet have in common? They are all fads! They have come in gone in their 15 minutes of [...]

Social Media: An effective banking conversion tool

Guest post written by Trevor Rasmussen, Content Marketing Manager, Deluxe Corporation. Deluxe Financial Services is the NAFCU Services Preferred Partner for Check Printing, Online Check Ordering, Check Fraud Prevention, and Member Loyalty Solutions. A recent [...]

Lifetime member value: Considerations for lifecycle marketing

Guest post written by Sundeep Kapur, Digital Strategist, Allied Solutions. Sundeep will lead an integrated marketing workshop at NAFCU’s Strategic Growth Conference in Venice Beach, California in March 2014. Register here. Allied Solutions is [...]