The member or customer just walked out the door, hung up the phone or closed the chat. Phew! It’s over…you made it through. Until the next person arrives (or until the same person [...]
What is a budget and why do we do it? A budget is an essential planning tool for estimating your business or personal future income and expenses. A budget can be used to set goals [...]
Credit Union National Association, doing business as America’s Credit Unions, will implement layoffs as a result of a recent merger and forecasts of business needs going forward, according to a WARN notice. The layoffs [...]
Shopping has changed in recent years as more and more of it has moved online. Now, for many consumers, especially younger ones, the way those purchases are paid for is changing too. One of those [...]
CUInsight Publisher & CEO Lauren Culp is joined by Karen Postma, Managing Vice President at PSCU/Co-op Solutions for a quick interview with just 3 questions about cybersecurity and AI… Three questions: (0:31) In [...]
Mortgage rates dipped again this week, enticing more rate-sensitive buyers and sellers to return to the housing market. The average rate for a 30-year loan dropped to 6.60% from 6.66% a week prior, [...]
Credit cards can help you build a healthy credit history if you manage them properly. You may also benefit from rewards like cash back or points to be used for travel or other things you [...]
The CFPB released a proposal Wednesday that would apply Truth in Lending Act provisions to overdraft services charged by financial institutions with more than $10 billion in assets. America’s Credit Unions strongly opposes efforts [...]
Twenty years ago, when my father and I launched a fledgling marketing agency, I had no idea it would lead me to the credit union community, to the broader cooperative economy, or to a certification [...]
This last fall, the Department of the Treasury updated key standards and reforms to the Community Development Financial Institutions (CDFI) Fund dedicated to strengthening credit unions’ abilities to be a safe and secure financial oasis [...]
Even though “wonky” may not be a word you use every day, it’s one of those words that can really sum up a scenario. While “wonkonomy” [wonky + economy] may not be the most official [...]
As legislative sessions begin around the country, credit union leagues and their member credit unions can not afford to ignore the importance of social media in their legislative strategy. Whether we like it or not, [...]
You might be starting a fitness journey this year. And even these regimens allow for cheat days - days where you can ditch the kale shakes and enjoy some delectable donuts or french fries. Better [...]
I am so thrilled to be sharing today's episode with you! I am joined today by special guest Dennis McIntee, CEO of the Leadership Development Group, author of Drama-Free Teams, and host of the Drama [...]
The Consumer Financial Protection Bureau is failing to meet its goal of filing or settling enforcement actions within two years of opening an investigation, the agency’s Inspector General said in a new report. “The [...]
