Top 10 CUInsight technology, innovation, and payments posts in 2023

Happy Holidays from CUInsight! It’s been another great year and it’s time again to take a look at the year’s best. Here are your top ten technology, innovation and payments posts from 2023!

End of life of NCR & Diebold lines: What to look for in a new ATM
by DARREN SMITHATM USA
There are 16 months until new PCI compliance standards hit ATMs. Not to worry, that’s plenty of time. So, sit back, relax, and let everyone else buy up all the parts and take up all the scheduled service times. Wait, what? You read that right. Sixteen months feels like forever right now, but how many times have you… (read more)

The shadows of what may or may not be in 2024
by JOHN DEARINGCAPSTONE STRATEGIC
Once again, we have reached that stage of the calendar year. Along with cooler temperatures, shorter days, and planning for the holiday season comes a focus on 2024 and predictions for the year ahead. If you are expecting prophetic statements regarding the Super Bowl, the stock market, or the Powerball, I’m afraid you will have to… (read more)

Technological integrations: Opening a world of possibilities to CUs
by CORRIN MAIERTRUSTAGE
Nearly 60 percent of consumers worry about not being able to make their loan payments due to unexpected expenses. This has real ramifications for credit unions. Credit unions can help provide peace of mind to their members by making payment protection options available that are designed to help during… (read more)

Deception technology for credit unions
by BRITTANY HOLMESADLUMIN
Credit unions face some of the most sophisticated and financially damaging cyberattacks, with data security being a prime target. A security breach can create a snowball effect with consequences impacting an entire region. As credit unions’ cyber awareness has increased in the past few years, both security and… (read more)

10 things you wanted to ask about the FedNow service
by ALIYA SUMARALACRITI
The Federal Reserve is revolutionizing the payments landscape with its FedNowSM service, providing seamless and real-time transactions for financial institutions and their customers. This instant payments service is designed for uninterrupted 24/7/365 processing. It integrates clearing functionality, enabling… (read more)

St. Cloud Financial Credit Union builds a bridge between TradFi and DeFi
by RANDY RALSTONDALAND CUSO
When people think about digital assets, distributed ledgers, crypto, or the new world of tokenized payments, top of mind are “the fraudsters, the start-ups, the fly-by-night FTX-type situations.” Yet, “those examples have solidified why St. Cloud Financial Credit union has decided it needs to be involved in… (read more)

Can ChatGPT write a better job description than you can?
by JERRY SAALSAACUES
The answer to the title question, “Can ChatGPT write a better job description than you can?” is a resounding yes. It can write that job description faster than you can, too. ChatGPT is an artificial intelligence chatbot—a computer program designed to simulate conversation with human users—that was developed… (read more)

Game changer alert: Amazon, the great disruptor, is coming for your auto loans
by ED BOURGEOISAUTO LINK
Auto Loans, the bread-and-butter profit center and member engagement tool of credit unions is about to experience the disruptive wrath that has decimated so many industries and businesses. Yes, AMAZON, the tech giant that started as a simple online book seller and has completely changed the way we shop… (read more)

The rise of AI and the implications for credit unions
by PAOLO TEOTINOTRELLANCE
AI has been dominating the conversation in recent months, ever since the launch of ChatGPT in late 2022. And while ChatGPT is now only 6 months old, we have already seen an explosion of growth in AI programs, with Microsoft and Google immediately launching their own AI-driven… (read more)

The top 5 digital banking solutions members want from their credit union
by MOLLY IRELANALKAMI
Between the on-again, off-again recession, inflation, increasing fraud, rising interest rates, student loans coming due for the first time since the pandemic, worldwide disasters driving up prices like gas and groceries — it has been a bumpy ride as of late. How are your members… (read more)