The latest from John Pettit

- by John Pettit,

4 ways to keep members around

Show your value Members have needs. Get to know their current lifestyle and the changes they foresee in the future. Use this information to show how you can help them ...

- by John Pettit,

5 ways to increase member loyalty

Be accessible There’s no doubt that customers (especially newer ones) will have questions they need answered from time to time. Being available will help you build trust when these ...

- by John Pettit,

Tips to keep your career on track

Increase productivity Even if you had a great 2016, there’s always room for improvement. We all know the areas in which we struggle, so look for ways you can ...