The latest from Randy Salser

Apr 7, 2021 - by Randy Salser, NAFCU Services

7 steps to mitigate 2021 auto lending risk factors

Demand for new vehicles fell dramatically in 2020 following the COVID-19 pandemic. At the same time, demand increased for used vehicles as Americans avoided public transportation and ride-share services, increasing ...

Mar 1, 2021 - by Randy Salser, NAFCU Services

Leveraging data and know-how to fight fraud in 2021: Part 2

In our last article, we outlined the different forms of fraud that are increasing at credit unions across the country, and the impacts of CNP fraud through payment apps and ...

Feb 5, 2021 - by Randy Salser, NAFCU Services

Leveraging data and know-how to fight fraud in 2021: Part 1

In the financial services arena, the balancing act between security and a seamless member experience could not be more important. Capitalizing on the knowledge of your experts and implementing analytics ...

Dec 10, 2020 - by Randy Salser, NAFCU Services

A conversation with the experts: The one thing consumers want amid uncertainty

Various countries around the world are bouncing back and forth between several phases of consumer sentiment during the coronavirus recovery period, Mastercard SVP Global Insights and Analytics Jana DeLancey recently ...

Nov 2, 2020 - by Randy Salser, NAFCU Services

Digital card issuance thwarts fraud, pleases consumers

FIS data shows credit and debit card fraud jumped tremendously since the coronavirus pandemic hit the U.S., as reported in The Wall Street Journal. Credit card fraud was the ...

Oct 1, 2020 - by Randy Salser, NAFCU Services

The best tools for safely approving more auto loans for your members

Between credit unions’ great rates and service, auto loans have long been a highly successful piece of their loan portfolio. In April, auto lending dropped more than 50% for both ...

Sep 10, 2020 - by Randy Salser, NAFCU Services

2020 solutions providing peace of mind for CUs and members

Payments is one of the fastest growing areas of technology in the banking world today. Players in this space must remain nimble to survive evolving consumer demand, as well as ...

Jun 29, 2020 - by Randy Salser, NAFCU Services

Vendors to credit unions: Focus on members, we’ll take care of the rest

Credit unions have done an amazing job of serving their members through the COVID-19 pandemic. From skip-a-pays to loan payment deferrals to emergency loans, you’ve been there for your ...

Randy Salser

President
NAFCU Services

Web: www.nafcu.org/nafcuservices

Randy Salser was appointed President of NAFCU Services Corporation in October of 2013. He comes to the credit union industry with over 15 years of executive-level experience in the areas of operations, business development and marketing.
Before joining NAFCU Services, Randy was the Executive Vice President for Red Star Contract Services, a civil engineering firm. He was responsible for all marketing, contract negotiations, and contract fulfillment with companies ranging from Northrop Grumman to Johnson Controls. Over the past year, he successfully managed $25 million in contracts and maintains a Department of Defense security clearance. Prior to that, Randy was an executive consultant with RDS Financial LLC where he focused on providing clients in-depth business development plans, operational analysis and financial modeling. His clients included small insurance companies, finance and leasing firms as well as financial holding companies with diversified assets and businesses. In addition, Randy was chief operating officer of a $100 million multi-level holding company with 200+ employees that was formed to diversify the assets of the owner. He helped oversee the family-owned holding company’s reorganization, marketing and operations. Businesses at the holding company included ownership in a major league baseball team as well as a real estate development firm, finance company, and restaurant group.
Randy earned his Master’s degree from Georgia Tech’s MBA Program with a concentration in management and technology and Bachelor’s degree in Sports Administration/Business from Benedictine College.