The latest from Randy Salser

Aug 30, 2021 - by Randy Salser, NAFCU Services

What’s in store for credit unions and cannabis?

The cannabis industry has been a steadily growing business in America as more states legalize medical and recreational marijuana. At the same time, credit unions have begun to see an ...

Aug 2, 2021 - by Randy Salser, NAFCU Services

Innovate with the principles of human-centered design

Credit unions, by nature, are focused on the human connection with their membership, and that philosophy extends into a credit union’s products and services. As more banking services shift ...

Jun 4, 2021 - by Randy Salser, NAFCU Services

Acceleration of digital and tech adoption

Digital has become the name of the game for financial services in recent years, and during the past year, credit unions have had to quickly learn and adapt to consumers’ ...

May 7, 2021 - by Randy Salser, NAFCU Services

We asked the expert: how to connect with members through data

Data plays a key role in how financial institutions do business, but it’s more than that. Credit unions can leverage the data they regularly receive from their members to ...

Apr 7, 2021 - by Randy Salser, NAFCU Services

7 steps to mitigate 2021 auto lending risk factors

Demand for new vehicles fell dramatically in 2020 following the COVID-19 pandemic. At the same time, demand increased for used vehicles as Americans avoided public transportation and ride-share services, increasing ...

Mar 1, 2021 - by Randy Salser, NAFCU Services

Leveraging data and know-how to fight fraud in 2021: Part 2

In our last article, we outlined the different forms of fraud that are increasing at credit unions across the country, and the impacts of CNP fraud through payment apps and ...

Feb 5, 2021 - by Randy Salser, NAFCU Services

Leveraging data and know-how to fight fraud in 2021: Part 1

In the financial services arena, the balancing act between security and a seamless member experience could not be more important. Capitalizing on the knowledge of your experts and implementing analytics ...

Dec 10, 2020 - by Randy Salser, NAFCU Services

A conversation with the experts: The one thing consumers want amid uncertainty

Various countries around the world are bouncing back and forth between several phases of consumer sentiment during the coronavirus recovery period, Mastercard SVP Global Insights and Analytics Jana DeLancey recently ...

Randy Salser

President
NAFCU Services

Web: www.nafcu.org/nafcuservices

Randy Salser was appointed President of NAFCU Services Corporation in October of 2013. He comes to the credit union industry with over 15 years of executive-level experience in the areas of operations, business development and marketing.
Before joining NAFCU Services, Randy was the Executive Vice President for Red Star Contract Services, a civil engineering firm. He was responsible for all marketing, contract negotiations, and contract fulfillment with companies ranging from Northrop Grumman to Johnson Controls. Over the past year, he successfully managed $25 million in contracts and maintains a Department of Defense security clearance. Prior to that, Randy was an executive consultant with RDS Financial LLC where he focused on providing clients in-depth business development plans, operational analysis and financial modeling. His clients included small insurance companies, finance and leasing firms as well as financial holding companies with diversified assets and businesses. In addition, Randy was chief operating officer of a $100 million multi-level holding company with 200+ employees that was formed to diversify the assets of the owner. He helped oversee the family-owned holding company’s reorganization, marketing and operations. Businesses at the holding company included ownership in a major league baseball team as well as a real estate development firm, finance company, and restaurant group.
Randy earned his Master’s degree from Georgia Tech’s MBA Program with a concentration in management and technology and Bachelor’s degree in Sports Administration/Business from Benedictine College.