SWBC News Archives

The adventures of Jerome Powell

The adventures of Jerome Powell

We have to hand it to The Federal Reserve; what they have managed to do with the investment-grade and high-yield bond and loan market has been remarkable. Back in March, they announced a Secondary Market [...]

Increasing efficiency with RPA

Increasing efficiency with RPA

Robotic process automation, or RPA, is technology that utilizes computer software programs, or “bots” to perform actions that a human would traditionally do, then reproduces and integrates those actions within digital systems to execute a [...]

Is self-serve banking the new normal?

Is self-serve banking the new normal?

The current pandemic and its immediate aftermath have upended our daily lives. As social distancing measures begin to ease in some states, many of us are trying to figure out what our new normal is [...]

Propelling payments into the future

Propelling payments into the future

Since March, social distancing practices enacted to help slow spread of the coronavirus have plunged us all into a “new normal” of staying at home, self-servicing, shopping online, and curb-side grocery pickup. While there are [...]

Innovative borrower communication strategies

Innovative borrower communication strategies

In the past decade, the digital transformation has reshaped how credit unions are expected to interact and communicate with their borrowers. This is due in large part to advances in Fintech and evolving consumer expectations. [...]

Preventing online account origination fraud

Preventing online account origination fraud

As consumer demand for more online banking services grows, fraudsters are finding more and more ways to exploit these services. While not a new scheme, online account origination fraud has grown in part because of [...]

Generational relativity & payments preferences

Generational relativity & payments preferences

When it comes to innovation and implementing change, credit unions have many things to consider, including cost to implement, deployment strategy, security and compliance, and employee and member onboarding—among other things. For many organizations, [...]