Credit unions across the country are facing several key issues impacting their efficiency and ability to serve members through traditional branch channels. Staffing remains an ongoing challenge, with many branches struggling to keep up with [...]
In today's competitive retail landscape, providing convenient services to customers is essential for success. One such service that has become a staple expectation for consumers is access to in-store ATMs. These cash dispensing machines not [...]
In today's digital age, credit unions and their members are increasingly turning to self-service interactions driven by technology and artificial intelligence (AI). This has led to lower branch traffic, fewer on-site employees, and a focus [...]
Operating a retail ATM is becoming riskier as today’s economic stress fuels a rise in cash-based crimes. Even more alarming, online forums are supplying the equipment and training needed for criminals to target ATMs [...]
As major banks continue to close branches in rural communities, credit unions are stepping up to fill the void. Where consumers are at risk of living in financial deserts, credit unions are working hard to [...]
Credit and debit cards provide convenience for consumers, but they come at a steep price for retailers. As fraud attempts rise exponentially and processors hike their fees, the true cost of accepting plastic continues to [...]
Brick-and-mortar retailers face a growing cash management crisis. With rising costs and theft, manually handling cash creates unnecessary expenses and losses. Fortunately, smart safes provide automated solutions that can save retailers time, money, and hassle. [...]
Staffing, security, and cash handling are all issues that continue to pose significant challenges for credit unions today. And, while many members are taking care of business online, fewer branch employees can quickly lead to [...]
As winter sets in, many Americans are feeling anxious about their finances. Over 77% of US consumers are worried about money and the state of the economy. While this is a bad situation, it allows [...]
Whether you own / operate a small lobby ATM or a large fleet of bank-grade ATMs, your machine(s) needs periodic, preventive maintenance – just like your car. ATMs collect dust over time, and human interactions with [...]
Criminals are always seeking ways to steal money and because ATMs are essentially ‘money machines’ they are a prime target. To prevent your retail ATM from being compromised it’s important to understand what tactics [...]
Payment Card Industry (PCI) Compliance has the ATM industry in a tizzy trying to figure out what’s real, what’s projection, and what it really means to an ATM operator’s bottom line. But [...]
The financial services industry is constantly evolving. As we look ahead to 2024, credit unions need to be prepared for several key trends and developments that will shape the industry. By planning ahead, credit unions [...]
Major changes are on the horizon for ATMs that will require significant investment. With PCI regulations looming, most credit unions will need to upgrade their fleets or replace outdated machines. But in an era of [...]
Visa and Mastercard are set to raise credit card processing fees in October 2023 and again in April 2024. So, many small business owners are, of course, concerned about the impact these hikes will have [...]
