Why you should go green in 2014
It’s the end of the year and most credit unions are thinking about 2014 planning. What are our goals in 2014? How can we make impactful decisions that support future growth? How can we [...]
Momentum News Archives
What makes an effective workplace?
Strategic planning is fundamental to an organization’s success. But, what are the actual components that makes a workplace effective? There are four key elements that need to be addressed: 1. People Today's workplace is [...]
Gen Y and credit union branches — An oxymoron? Not exactly.
The predominant fondness of Gen Y consumers for digital channels and electronic everything has led to the assumption that it is a generation that is among the easiest for a financial institution to serve. Simply [...]
How incorporating art into workplace design can affect employee wellness, job performance, and best represent your brand
As an art enthusiast, I value the importance of being surrounded by pieces that inspire me in my home. The use of art improves my overall mood, sense of well-being and enjoyment of my personal [...]
Is Technology the Future of the Branch?
by. Heather Horrocks In a recent article by NCR Corporation they talk about “the branch’s love/hate relationship with technology” and debate the issue around technology killing branches suggesting that technology is actually the [...]
3 Steps to Evaluate the Effectiveness of Your Branch Network
1. Determine the market potential and current operating status of each branch. Extensive discussions should be held with your senior management regarding the perceived challenges and opportunities presented within the network and future growth strategies. [...]
“Technophobes” and the Teller-less eBranch Concept
We’ve all heard about the “mini branch” concept and have discussed it ad nauseam. There have also been an insurmountable number of articles, blogs and tweets about the “future of branching.” The latest innovation [...]
Finding the Intersection of Market Opportunity and Branch Performance
In the swirling cloud of discussion among the “pro-branch” and “anti-branch” loyalists, something still seems to get lost. Will the market even support the branch location? In the absence of this data, making informed decisions [...]
Workplace Choice Drives Performance And Innovation
by Heather Horrocks Gensler recently released its 2013 U.S. Workplace Survey, which used a sample of 2,035 respondents to better understand the workplace, design trends, and employee preferences. An interesting finding of the [...]
How to Evaluate Underperforming Branches and Develop Your Strategic Branch Network Plan
by. Heather Horrocks and Mark Alguard With a number of underperforming branches being closed at an unprecedented rate by big banks, one wonders if the same approach is applicable to credit unions. According to Celent, [...]
Branch Showcase Booklet
by Heather Horrocks In this full color 26 page booklet, we showcase some of Momentum's most cutting-edge branch designs and describe how you can overcome organizational challenges to increase overall branch network performance. Highlights include: • [...]
The Real Future of Credit Union Branches; Teaching Members How to Fish and Feeding Them for a Lifetime
by. Michael Downs and Heather Horrocks Just as the sun rises each day, the discussion about the future of the retail branch continues in fervor. Should they serve as transactional or relationship centers? Should they [...]
Will “Mini-Branches” Ensure the Survival of the Branch Network?
by. Michael Downs and Heather Horrocks In a recent article, “Wells Fargo Mini-Branches And The Shrinking Retail Footprint”, published by the Financial Brand, they examined a new branch concept being rolled-out by Wells Fargo that [...]
Are You My Prototype?
By Michael Downs, Momentum Credit unions of all sizes are taking a hard look at their retail branch networks and trying to make decisions on how branches can be better leveraged as a delivery channel. [...]
While Surfing Channels, Don’t Forget that Which is Primary
By Michael Downs, Vice President of Marketing, Momentum In a world where access to products and services is just a keystroke or swipe of the iPad away, there is undoubtedly a fundamental shift in how [...]