Credit Union cloud adoption has been slow but it has been heating up. That shouldn’t come as a big surprise. The face value of cloud for a credit union is scary. Large compliance risks, [...]
As the Credit Union industry is becoming more dependent on technology, credit union hosted VoIP solutions are becoming more and more common. The standard argument for leaving your old, outdated telecom strategy and opting for [...]
We often times are asked, what’s the best way to gather Business Process data for ease of keeping the information current. Here are some simple steps to make the process easier for everyone involved. [...]
by: Robin Remines I’m not a gamer but I live with two. And on any occasion that I happen to pass by their consoles I can be assured I’ll see two meticulously outfitted [...]
Everyone wants a piece of your member’s money and relationships. Apple Pay, Mint, GreenDot, the bank down the street all are vying to take a slice of wallet share, be top of wallet, or [...]
Sure Tornados, Hurricanes and other Natural Disasters are Threats. But what are the most likely threats to your credit union? When was the last time you performed a Threat Assessment? As part of CURecover, OGO [...]
We know how hard you’ve worked to put together a great credit union business continuity plan – the long nights of researching best practices and configuring sophisticated technologies are finally reaching an end. There’s [...]
In the Disaster Recovery/Business Continuity (DR/BCP) planning world we use the saying “It’s not IF something happens, it’s WHEN“. The same is now being said for whether credit union’s will [...]
Voice communications are extremely important to your credit union. From your call centers to your collections office, your members and staff rely on solid voice capabilities. In fact, voice/telecom systems are often listed as [...]
It was nearly 70 degrees here in Maryland this week and I couldn't wait to leave my home office and get on my bike for a bit. The relief from temperatures in the teens was [...]
At Ongoing Operations, we facilitate hundreds of credit union tabletop exercises a year. It’s usually a fun day for the facilitator but because so few credit unions diligently set aside time for this critical [...]
by: Robin Remines According to the January NCUA Report, “In 2015, NCUA will redouble its efforts to ensure that the credit union system is adequately protected from cyber threats. Field staff will be reviewing credit [...]
by: Mark Komnik Does your credit union have the necessary resources needed to resume business operations in the event of a disruption or disaster? Disaster Recovery Plans will vary from institution to institution, but these [...]
There was a time in my career as the VP/IT at a large credit union where each time a new “threat” came out I was asked to write a policy or find a technology [...]
Let’s face it – the job of the CIO isn’t getting any easier and to add more pressure onto the plate we are seeing more and more “voluntary resignations” in the aftermath of security [...]
