by: Shazia Manus In an article I recently wrote for Credit Union Business, I examined the challenges and changes occurring in the realm of strategic planning. As today’s financial institution (FI) leaders adapt to [...]
by: Brandon Kuehl In my last blog post I excerpted a recent white paper I wrote for community financial institution (FI) card issuers, America’s Next Step in EMV: Debit Cards. In the follow-on excerpt [...]
There’s no doubt 2014 can aptly be named “The Year of the Data Breach.” With that in mind, it’s important for community financial institutions (FIs) to have key data breach response tactics in [...]
by: Georgann Smith The reporters, bloggers and media representatives in your community are charged with a specific task when they are assigned to cover a major retail data breach – they need to localize the story. [...]
by: Brian Scott I recently had the honor of participating in the “En route to a cashless 2.0?” session at The Money Event in Las Vegas. This discussion on the future of wearable payments [...]
by: Brian Day A recent survey shows the majority of American consumers are reaching for their mobile devices while shopping this holiday season. Burst Media reports shoppers will use their mobile devices to compare prices, [...]
by: Nicole Reyes Experts are expecting another busy holiday season for retail data breaches and financial sector cybersecurity incidents. When asked if he expects another major retailer breach in the next few weeks, cybersecurity investigative [...]
by: Brian Day A new study shows those who use mobile banking are among the most loyal and happy financial institution (FI) customers/members. As consumers become increasingly comfortable with and accustomed to mobile banking, [...]
by: Brian Bogler There’s no doubt Big Data plays a key role in any financial institution’s (FI’s) ongoing battle to attract and keep customers. Understanding why individuals make the purchase decisions they [...]
If Apple’s experiment with Touch ID is any indication, the answer to the above question may be a resounding yes. With the company’s increasing reliance on its Touch ID fingerprint authentication feature, iPhone [...]
by: Brian Day Digital payments could help billions of unbanked people achieve financial inclusion. Specifically, World Bank reports mobile money and electronic transfers could bring financial services to more than 2 billion marginalized people worldwide. [...]
by: Brian Day Both Twitter and Facebook appear to be taking even larger steps toward adding payments tools. Several Twitter users recently reported seeing a new “payments and shipping” option in the settings of the [...]
by: Brandon Bogler Retailer data breaches that continue to expose millions of card credentials have increased public attention on cybercrime and data security. Not surprisingly, the high-profile incidents also shook consumer confidence in retailers. Fortunately [...]
by: Brian Day The relationship between financial institutions (FIs) and consumers is constantly in flux. As more interactions occur online, on mobile devices and in real-time, smart FIs see the potential of these tools to [...]
by: Nicole Reyes Tokenization will make a significant dent in the country’s rising card-not-present (CNP) fraud problem. Nearly everyone is in agreement on that. Yet, the solution will take some time as all parties [...]
