If you Google “decision-making,” we think you’ll be amazed at what comes up in the search results: “The Top 5 Decision-Making Models You Need to Know,” “Models of Decision-Making: Rational, Administrative and Retrospective Decision-Making [...]
When a much smaller institution joins a larger one, it’s obvious whose strategy, business model, and processes will prevail, but a merger of equals can create a much murkier picture. Innumerable decisions must be [...]
Just the title of this article makes governance experts recoil. Boards have always been advised to stay out of organizational management and that includes human resources issues. Yet, as organizational culture continues to emerge as [...]
National awareness days and months are all over our calendar. For example, December 2019 is International Volunteer Day for Economic & Social Development month. Dec. 1 is National Pie Day. January is National Mentoring Month. [...]
As we all know in credit union land, the Great Recession marked big changes in the National Credit Union Administration’s perspective on the responsibilities of credit union directors for the oversight and management of [...]
In an age of rapid digital advances, credit unions are committing significant resources to improve their members’ online and mobile experiences. With so much focus on implementing the latest and greatest in technology, it can [...]
Every day, consumers are faced with a myriad of questions: What goods or services will I purchase or pay for today? Where will I go to buy them, or through what channel? What payment method [...]
Emotions are part of the human condition. We deal with them in every interaction, every single day. From work to home to social events, our emotions shift depending on many factors. In the workplace, when [...]
Countless studies have proven the correlation between light, well-being and performance. The coming of winter reminds us about the importance of light in the workplace. While winter might mean we don’t have to mow [...]
Fifty years ago, a company such as Uber would have nurtured the formation of a new credit union as a driver “benefit.” Instead, the ride-share giant recently announced its own proprietary Uber Money banking services [...]
Generally speaking, credit unions are viewed as being member friendly. We tend to be more fee-adverse than the banks. We don’t make business decisions based on quarterly earnings or our recent stock price. We’[...]
Loan growth has outpaced deposit growth over the past few years and on-balance sheet liquidity levels have been declining. Wholesale funding levels are on the rise and deposit attrition levels continue to increase. Undeniably, liquidity [...]
Competition in today’s financial services space is like nothing we’ve seen before. Consumers have been conditioned to expect Amazon-like functionality in every aspect of their lives. And this means credit unions can’t [...]
One of the biggest challenges professionals face when promoted to a leadership role is determining where to focus their time and energy. In a contributor role, we are rewarded for technical expertise and skill. The [...]
CUES members have been enthusiastically participating in our scavenger hunt. They are learning about various aspects of their membership, marking off “found” items on a checklistand saying engaging things like: “This was fun! I definitely [...]
