Credit unions are dedicated to not only serving their members’ financial needs, but to helping their members foster long-term financial wellness. Our guest today, Brian Vannoy, Chief Credit and Risk Officer at Allegacy Federal Credit [...]
Digital strategies are not just for deepening relationships with customers. The digital experience is also a way to refine and improve processes while also building community trust. Today’s guests, Mary Kate Loftus, Executive VP, [...]
Digital advertising is a given for any business in the world today, but how can credit unions connect the right products to their existing members and grow their member base? Today’s guest Michael Hostetler, [...]
In a market where the consumer is juggling multiple relationships with financial institutions, how can credit unions compete? Consumers want to better understand their financial well-being, which means they need a holistic picture across multiple [...]
Providing consumers with their credit scores is table stakes in consumer banking. Now, banks and credit unions need to take this further by assessing where and when consumers are coming back — and how to ultimately [...]
Amidst uncertain macroeconomic conditions like rising rates, inflation, the war in Ukraine and an end to stimulus, credit union leaders may be wary of pursuing new fintech partnerships and digital transformation efforts. However, rather than [...]
Data is critical to lending institutions, but financial institutions must remember that there are people behind the numbers. With a focus on fair lending practices, financial literacy and compliance - Britt Faircloth, SVP, Fair Banking [...]
With auto e-commerce companies setting the standard for a fully digitized customer journey, bank leaders must be able to deliver a best-of-breed experience if they wish to compete. With the auto industry rapidly changing due [...]
Headquartered in Washington, D.C., Agriculture Federal Credit Union (AgFed) has been serving the needs of its members nationwide for almost 90 years. As consumer expectations for quick access to capital and seamless digital experiences [...]
It’s a changing world. You can’t do business as usual and expect it to continue to work for your customers. That’s why innovation around new market approaches is more crucial than ever, [...]
The potential crisis has everyone concerned, but there is also opportunity at junctures like this in the market. Perry Rahbar, Founder and Chief Executive Officer of dv01, shares his insights on services that are most [...]
Many financial institutions (FIs) compare the Upstart Referral Network to loan purchase programs – and while the two share some similarities, the Upstart Referral Network creates the opportunity to acquire new customers or members, more precisely [...]
Amid rising rates, how are personalized loans poised to change or influence the lending landscape? Anand Cavale, EVP of Unsecured lending at Guaranteed Rate, with his varied background in engineering, banking and credit cards, shares [...]
How can lenders create a differentiated transaction experience for their borrowers with such a technically simple integration? Randy Kern, Chief Technology Officer at Marqeta, discusses how they are disrupting the payments industry with transaction-based decisioning [...]
