"We should remember to always look back at ourselves and realize the power of what we can do if we push the ball forward," said Dave Girouard, Upstart's Co-Founder and CEO at Upstart's inaugural event, [...]
Member loyalty isn’t what it used to be. Once upon a time, loyalty was the product of proximity, or due to a family or friend recommendation. But loyalty has changed. It’s gone from [...]
Upstart has learned many lessons from its journey applying machine learning (ML) techniques to the lending process. Here are the major takeaways from Upstart’s ML journey, including how the company overcame initial challenges, evolved [...]
Artificial Intelligence (AI) and machine learning will undoubtedly transform every industry, but lending presents a unique opportunity to disrupt the entire lifecycle, improving the experience for both borrowers and credit unions alike. AI can increase [...]
Credit unions take pride in satisfying the needs of their members. Partnering with fintechs is a key way to deliver the best experience possible to both retain existing members and attract new ones. Charles Krawitz, [...]
There are two lending spaces that tend to be underappreciated by many financial institutions: unsecured consumer lending and auto refinancing. Jay Fee, Vice President of Consumer Banking at PenFed Credit Union, has considerable experience with [...]
As the CEO & Co-Founder of Sandbox Banking, a company that connects financial institutions with fintechs, Ravi Balasubramanian has an excellent vantage point for all the innovation happening in the banking industry. In this episode, [...]
With an accelerated migration to digital services, financial institutions globally are rising to the occasion with competitive, never-before-seen services that consumers are readily adopting. However, for smaller institutions with a finite budget, that task isn’[...]
As a long-standing financial institution on the east coast, Apple Bank has weathered the many waves of innovation in the financial sector. Now that they have rapid digital transformation on their hands, they’re focusing [...]
Inflation, rising interest rates and the end of financial stimulus mean that no topic is more top of mind for credit union leaders than potential turbulence in the macroeconomic environment. While these conditions have led [...]
For most credit unions, the global pandemic led to unprecedented deposit growth and a sharp decline in branch traffic due to changing member behavior. Water and Power Community Credit Union (WPCCU) in Los Angeles, California, [...]
With a reputation as historical and prestigious as Citizens and Northern's (C&N), it’s imperative to continue that legacy even through the turbulent waves of digital transformation. On this week’s episode, Alex [...]
Upstart’s culture and operations approach is part of what makes the company a haven for top talent. However, getting to that point was no simple task. On this week’s episode, get an inside [...]
First National Bank of Omaha (FNBO) has always been at the forefront of credit innovation. Over the last two years, big banks have been notoriously hesitant to hop on to the emerging fintech trends that [...]
Dave Girouard, Co-Founder & CEO at Upstart, believed that young people were "potential rich yet cash poor"—and that dynamic caused them to make poor financial decisions for themselves and the economy as a whole. [...]
