Thank you for tuning in to episode 143 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Elan Credit Card. Elan partners with more than 250 credit unions to provide an outsourced credit card program, and offers merchant and mortgage services for credit union members and business owners.
My guests on today’s show are Renée Sattiewhite and Maurice Smith who were guests on the show before. Renée is the President and CEO of the African-American Credit Union Coalition (AACUC) and Maurice is the CEO of Local Government Federal Credit Union (LGFCU). They joined me on a live stage, recording at the 24th annual AACUC Conference in St. Pete Beach, FL. The AACUC is a nonprofit organization set out to strengthen the global credit union community.
During our conversation, Renée and Maurice discuss the community of the credit union movement and what excites them about the future. Renée shares the key to improving the member experience through passionate service and financial awareness while Maurice discusses how our relevancy remains prevalent. We dive into the topic of small credit unions, specifically around the trend of consolidation and the effect it has on our communities. Renée and Maurice talk about what credit unions can do to grow and ensure the future of the movement is bright.
Listen as the conversation takes on topics about mentorship, servant leadership, and solutions to protect the future of the credit union industry. They discuss innovation when it comes to growth and development and share insights to continue moving forward. While sharing industry experiences, Renée and Maurice give advice and share words of wisdom to motivate the next generation of credit union leaders.
As we wrap up the show, Renée and Maurice talk about highlights from the AACUC conference, who’d play them in a biopic, and Maurice’s book about his father.. Enjoy my conversation with Renée and Maurice!
Books mentioned on The CUInsight Experience podcast: Book List
How to find Renée:
Renée Sattiewhite, President and CEO of the African-American Credit Union Coalition (AACUC)
AACUC: LinkedIn | Instagram | Facebook | Twitter
How to find Maurice:
Maurice Smith, CEO of Local Government Federal Credit Union (LGFCU)
LGFCU: LinkedIn | Instagram | Facebook | Twitter
Show notes from this episode:
A big shout-out to our friends at Elan Credit Card, an amazing sponsor of The CUInsight Experience podcast. Thank you!
Want to hear more from Renee? Click here.
Want to hear more from Maurice? Click here.
Place mentioned: St. Pete Beach, FL
Shout-out: African-American Credit Union Coalition (AACUC)
Shout-out: Co-op Solutions
Shout-out: Matt Good
Shout-out: Warren Buffet
Shout-out: Dale Carnegie
Shout-out: Landmark Education
Shout-out: Lynette Smith
Shout-out: Timothy Anderson
Shout-out: Adrian Johnson
Shout-out: Washington Mutual
Shout-out: Montgomery Ward
Shout-out: Peter Drucker, Management by Objectives
Shout-out: Todd Harper
Shout-out: National Credit Union Administration (NCUA)
Shout-out: Denzel Washington
Shout-out: Maurice’s father
Artist mentioned: Diana Ross
Books mentioned: Sowing Seeds: Life Lessons From My Father by Maurice Smith
Book mentioned: Judgment days by Nick Kotz
Previous guests mentioned: Renée Sattiewhite, Maurice Smith, Lynette Smith, Adrian Johnson
In This Episode:
[00:51] – Where did Renée and Maurice get their start?
[02:29] – Credit unions can help members become better financial consumers by serving them passionately.
[04:17] – There needs to be a solution for credit unions to protect direct community access to credit unions.
[06:42] – A sense of community in the credit union movement.
[08:21] – Advocate and sponsor upcoming professionals.
[10:43] – Everyone gains when there is mentorship, since mentorship is not a one-way street.
[13:01] – Set the stage, and be able to spot the issues.
[15:55] – Leading through your “title” is not true leadership.
[17:34] – Here’s what not to do as a potential team member.
[19:15] – Big decisions require conversation.
[21:14] – Big goals can be accomplished together.
[23:15] – Failure can happen for any organization.
[25:00] – What advice do Renée and Maurice have for upcoming professionals?
[27:50] – Where are the flexibilities and constraints of remote work cultures?
[30:46] – Why is it important to build opportunities through engagement?
[32:15] – What did Renée and Maurice want to be growing up?
[34:05] – Know your role.
[35:58] – What are Renée and Maurice reading? What do they recommend?
[38:10] – Give up the need to be right. Everybody has a secret strength.
[40:08] – Thank you Renée and Maurice, and thank you for listening!